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PureLink HDG 2.0, Owner'S Manual

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PureLink HDG 2.0 Owner'S Manual Download Page 26

                                                                                                                                                                                                                 

25 

Troubleshooting 101 

  Use pre-qualified equipment 

  Split the system (Upstream & downstream) 

  Make a change one at a time 

  Substitute with a known-good device 

  Insure all devices are on the latest firmware 

  Make sure all the devices in the system support HDCP 2.2 in a UHD/4K system 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Summary of Contents for HDG 2.0

Page 1: ...PDF provided by Conference Room AV PureLink HDG 2 0 HDTools HDMI 2 0b 4K 60 4 4 4 HDR Signal Analyzer HDCP 2 2 18Gb...

Page 2: ...tern Generator Analyzer PureLinkTM 535 East Crescent Avenue Ramsey NJ 07446 USA Tel 1 201 488 3232 Fax 1 201 621 6118 E mail sales purelinkav com www purelinkav com For order support please contact yo...

Page 3: ...4 Features 4 1 5 Product View and Connection Ports 5 1 6 Product Specification 5 Chapter 2 Operational Menu Guide 2 1 Sig Info 7 2 2 Option 17 2 3 Pattern 21 2 4 Timing List 22 2 5 General HDMI Troub...

Page 4: ...g this unit This unit may be equipped with a 3 wire grounding type plug a plug having a third grounding pin This pin will only fit in to a grounding type power outlet If you are unable to insert the p...

Page 5: ...in one HDG 2 0 is your best companion for AV system troubleshooting signal verification and system commissioning 1 4 Features Battery powered for portability Device is powered via internal battery or...

Page 6: ...us Option Parameter setting HDMI mode color space color depth HDMI bypass HDR SPDIF HDMI audio and system Pattern Pattern menu selection Timing Output timing menu selection Enter Press to enter menu o...

Page 7: ...mats Internal LPCM 2CH 48kHz 16bits External SPDIF LPCM 2 5 1CH Dolby Digital DTS 5 1 HDMI Pass through LPCM 2 5 1 7 1CH Dolby Digital DTS 5 1 Dolby Digital Dolby TrueHD DTS HD Master Audio Dolby Atmo...

Page 8: ...eter setting HDMI mode color space color depth HDMI bypass HDR SPDIF HDMI audio and system Pattern Pattern menu selection Timing Output timing menu selection Enter Press to enter menu or confirm opera...

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Page 12: ...format information including detailed resolution timing format color depth signal mode etc Tx PKT Press Left no 3 button for Tx EDID It displays current HDMI output signal packet information includin...

Page 13: ...12...

Page 14: ...displays current HDMI output signal s Audio info frame audio channel status Rx FMT Press Right no 1 button for Rx FMT It analyzes HDMI input connected upstream device s HDMI signal information includ...

Page 15: ...14 Rx PKT Press Right no 2 button for Rx PKT It displays current HDMI input signal packet information including AVI VSIF HDR info frames and video mode Press Right no 2 button to scroll pages...

Page 16: ...15...

Page 17: ...It displays current HDMI input signal s Audio info frame audio channel status CEC Press Right no 4 button for CEC It sends out CEC signal to HDMI output connected downstream device to check all the de...

Page 18: ...HDMIAUD SYSTEM HDMI DVI Press Left no 1 button for HDMI DVI This menu is to select output video mode among HDMI DVI and Auto Press Right no 1 button for HDMI Press Right no 2 button for DVI Press Rig...

Page 19: ...color depth among 8 bit 10 bit and 12 bit Press Right no 1 button for 8 bit Press Right no 2 button for 10 bit Press Right no 3 button for 12 bit HDCP OFF 8_bit 10_bit 12_bit ClrDepth HDMI Pass throu...

Page 20: ...4 button for off HDCP OFF INTR ARC ExtHDMI OFF SPDIF HDMI AUD Press Right no 3 button for HDMI AUD This menu is select audio source of HDMI output among internal audio ARC Ext HDMI and off Press Right...

Page 21: ...r load Press Right no 3 button for save PASS means passing HDMI output connected device s EDID to HDMI input connected device directly LOAD means loading EDID from MCU flash memory to HDMI input conne...

Page 22: ...ntains the following 31 patterns HDCP OFF Black White Red Blue Green Yellow ClrBar ClrGray HDCP OFF FreqSWP GrayRAP FRMGeom BRTCNT V_Pix V_Line H_Line Judder HDCP OFF Ch_Fine Focus HalWhite CYAN MAGEN...

Page 23: ...576p50 17 720x576p50 1080i120 46 1920x1080i120 576i50 21 1440x576i50 1080p100 64 1920x1080p100 720p24 60 1280x720p24 1080p120 63 1920x1080p120 720p25 61 1280x720p25 4K24 93 3840x2160p24 720p30 62 1280...

Page 24: ...I Troubleshooting Common issues for HDMI distributed system No video Black Screen Out of range etc Intermittent signal drop Vertical or horizontal line on the image Magenta video Shifted image No audi...

Page 25: ...use extension system PureLink s HDMI cable distance guide HDMI copper cable max 30 ft at 1080p 20 ft at 4K60 4 2 0 15 ft at 4K60 4 4 4 HDMI repeater max 132 ft at 1080p 66 ft at 4K60 4 2 0 33 ft at 4...

Page 26: ...ied equipment Split the system Upstream downstream Make a change one at a time Substitute with a known good device Insure all devices are on the latest firmware Make sure all the devices in the system...

Page 27: ...to replace the defective item 3 Refund to customer the purchase price paid for the defective product All products that are replaced become the property of PureLink Replacement products may be new or...

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