Troubleshooting
Problem
Possible cause
Solution
I can't hear any sound.
Your Highway is not connected to your
vehicle.
Ensure the
Line Out
cable is firmly connected to your vehicle's audio
system, or ensure you are tuned to the correct FM frequency.
Your vehicle's audio system is not in the
correct input source.
Change the input source on your vehicle's audio system to FM radio
or auxiliary input.
Your Highway is not in the correct
mode.
Change the mode to digital radio or auxiliary input. Read more on
pages 14 and 16.
The volume is too low on your vehicle
or connected mobile device.
Turn up the volume on your vehicle and on the connected mobile
device.
The controller is not
responding.
The controller isn't connected properly
to a power supply.
Ensure the controller is fully connected to the 12V power adapter,
and that the adapter is fully inserted into your vehicle's power
socket. Then turn on your vehicle's ignition. If there's still a problem,
remove the 12V power adapter from the socket, then reinsert the
adapter and wait for your Highway to restart.
Sound is distorted when
my Highway is connected
with the
Line Out
cable.
The gain setting isn't correct.
Set the gain setting to 'Low gain' or change to FM transmission.
Read more on page 17.
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