PurATron Best Air, Owner'S Manual, Page: 9 / 12

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Do not attempt to disassemble the unit. This will void the
warranty of the product.
INDICATORS OF OPERATION:
When the unit is on, the LCD display will show either the fan
setting and NORMAL, or the fan setting, purifier setting, and
square footage. If the unit is in Away Mode, it will display
AWAY MODE plus the hours and minutes remaining. See
page 4 for more information.
TROUBLESHOOTING - WHAT TO LOOK FOR FIRST.
1. Unit does not operate.
Plug the unit
in
.
Make sure the outlet is still active.
Make sure the rear lint screen and back cover are
installed properly.
Make sure the fuse does not need to be replaced.
2. I have plugged in the unit, press the ON button on the
remote (or the unit), and nothing happens... what’s
wrong?
Make sure the power cord is inserted completely into the
receptacle on the back of the unit.
Make sure the electrical outlet is capable of providing
power to the unit.
Check to see if the proper fuse is installed and that it is
operational.
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If you are continuously operating your central
heating and air conditioning fan, or other ventilation
system, set the coverage up to the total ventilated
indoor area or set the coverage up to the size of the
room. Do not exceed the size of the ventilated indoor
area when setting the purifier level.
Please note: The AWAY MODE should be operated in
unoccupied areas only. “Unoccupied areas” includes
pets. Some pets, like humans, may experience
adverse reactions from exposure to increased levels
of ozone and should not be present during Away
Mode operation.
3. The fan is operating but the purifier plate is not working...
What’s wrong?
The unit is in Normal Mode (press the purifier UP to
activate the ozone working.)
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CAUTION: Do not look directly at the glowing lamp.
Prolonged exposure, even to reflected UV light, can
cause eye damage according to the American
Conference of Governmental Industrial Hygienists
(ACGIH) Standards. Best air by PurAtron emits UV light
which can cause eye damage if the light were looked at
continuously, for 20 minutes or more, at a distance of
one (1) inch or less.
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If The unit is displaying a REPLACE PLATE message,
check the purifier plate for serviceability. If it is cracked or
broken, the purifier plate will require replacement.
Ensure maintenance procedures required for the purifier
plate have been performed according to the
“Maintenance” section of this Owner’s Manual. Order new
purifier plate from you place of purchase.
The electrical stainless steel contacts are not contacting
the screen portion of the purifier plate. Unplug and
inspect the unit for any loose connections.
4. The purifier plate is making noise, has a burning smell,
and/or appears to arc or spark. What is the problem?
The purifier plate is most likely cracked. The unit will
display a REPLACE PLATE message. Refer to the
answer for question #3 as it would apply to this question
also.
5. The UV lamp is not functioning/I’m getting a “Replace
PCO cell” message.
Check PCO cell for proper installation.
Replace the PCO cell.
6. What are the most typical application problems?
Symptom: A belief that the proper equipment is placed in
the environment and the equipment appears
unsuccessful.
Problem: Lack of air movement, improper placement of
the unit.
Symptom: Strong odors still remain within the
environment after placement.
Problem: Purifier setting is too low, improper placement
of the unit, or the source of the odor has not been
eliminated.
Symptom: A strong odor of ozone is present within the
environment.
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