60
PUMA
User Manual
Warranty conditions
Whenever you wish to make use of the warranty, please contact
your retailer and present the purchasing paperwork obtained from
the vendor.
If a fault occurs, the vendor will indicate what action is to be taken.
1.
The new phone (excluding consumables), including new accessories
bundled with the phone, are guaranteed by PUMA, parts and labour
(postage/transport excluded) against any manufacturing fault for a
period of twelve (12) months running from the date of purchase and
upon presentation of a valid proof of purchase mentioning the date.
NOTE:
If the telephone is supplied with a warranty card, the period
of the warranty applicable is the period indicated on the warranty
card.
Phones that have been repaired or replaced as standard during the
warranty period stated above are guaranteed (parts and labour)
until the later of these two dates:
Expiry of the guarantee period of twelve (12) months stated above or
three (3) months with effect from the date of support provided by
PUMA.
Your legal rights under the terms of applicable national law as well
as your rights in relation to your retailer, as set out in the sales
contract, remain applicable and are in no way affected by this
guarantee.
In any disputes, the phone is covered by the legal warranty against
the consequences of faults or hidden defects.
2.
All faulty phones under warranty will be replaced or repaired free of
charge at PUMA's option (with the exclusion of repair of any other
damage), once it has been specified that the work required for the
application of the warranty will be done in a workshop and that the
return costs (transport and insurance) of the phone to the address
to be indicated by the PUMA after-sales service, whose phone
number is shown on the delivery note, will be charged to the
customer.
Subject to essential legal provisions, PUMA does not accept any
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