22
WARRANTY
Pulsar Limited 2 Year Warranty:
From the date of original purchase, Pulsar warrants to the original purchaser, that each pressure washer sold, shall be free
from defect in material and workmanship, for the items and time period set forth below. Pulsar, at its discretion, agrees to
repair or replace any defective part that upon examination, inspection, and testing by a Pulsar authorized service dealer, is
found to be detective within the original warranty period. Pulsar will also decide upon the use of new or rebuilt parts or
comparable product. Any part or product that is replaced will be retained by Pulsar. This warranty period shall not be
extended and any repaired product shall be warranted for the remaining period of the original warranty. The consumer is
responsible, and shall prepay all transportation costs, including returning items to the factory or warehouse. This warranty is
not transferable and proof of purchase must be presented for requesting warranty service. If a proof-of-purchase receipt is
not provided, the product’s shipping date by the manufacture will be used to determine the warranty period.
Length of Warranty:
Personal use applications of this pressure washer are warranted for two (2) years. Proof of purchase and of maintenance
must be provided.
•
Year 1 - Limited comprehensive coverage on all pressure washer components and labor.
•
Year 2 - Limited coverage on pressure washer engine and frame, parts only.
“Personal use” means personal residential household use or recreational use by the retail consumer. “Commercial use”
means all other uses including commercial, construction, or other income producing purposes. Once a pressure washer
has been used for commercial purposes, it shall thereafter be considered as a “commercial use” pressure washer for the
purposes of this warranty. Any pressure washer used for commercial use or as rental equipment will not be covered under
this warranty.
Consumer Responsibilities:
•
Consumer is responsible for carefully reading and following all instructions in the owner’s manual. Any product that is
damaged due to misuse or abuse will not be covered by this warranty.
•
Consumer is responsible for all transportation costs to an authorized Pulsar Service Center. Unless otherwise
requested, ground shipping will be applied for part shipment and customer will pay any additional charges for
expedited shipments.
•
Consumer is responsible for labor costs associated with warranted repairs twelve (12) months after the purchase date.
Labor rates will only be based on normal working hours.
•
Consumer is responsible for maintaining
pressure washer as
in the owner’s manual.
Documentation of this
maintenance may be required to cover warranty requests.
•
Consumer is responsible for presenting any problems with the pressure washer to an authorized Pulsar Service Center
as soon as the problem exists. Warranted repairs will be completed in a reasonable period of time, not to exceed 30
days.
