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15. Factory Service Policy
Your MICROVISION is a state of the art microprocessor based controller. If you are
experiencing a problem with your process control instrument, first consult the troubleshooting
guide in this manual. If the problem is not covered or cannot be solved, contact Technical
Services for assistance:
PULSAFEEDER INC. (SPO)
27101 AIRPORT ROAD
PUNTA GORDA, FL 33982
941-575-3800
Trained technicians are available to diagnose your problem and arrange a solution.
Solutions may include purchase of replacement parts or returning the controller to the
factory for inspection and repair. All returns require a Return Authorization number to be
issued by Pulsafeeder. Parts purchased to correct a warranty issue may be credited after an
examination of original parts by Pulsafeeder. Warranty parts returned as defective which
test good will be sent back freight collect. No credit will be issued on any replacement
electronic parts.
Any modifications or out-of-warranty repairs will be subject to bench fees and costs
associated with replacement parts.
16. Warranty
Pulsafeeder, Inc. warrants control systems of its manufacture to be free of defects in material
or workmanship. Liability under this policy extends for 24 months from date of shipment.
Electrodes/probes are considered maintenance items and as such are warranted for six (6)
months from the date of shipment of the controller. Electrodes/probes purchased as spare
parts are warranted for 24 months from date of shipment. The manufacturer's liability is
limited to repair or replacement of any failed equipment or part, which is proven defective
in material or workmanship upon completion of the manufacturer's examination. This
warranty does not include removal or installation costs and in no event shall the
manufacturer's liability exceed the selling price of such equipment or part.
The manufacturer disclaims all liability for damage to its products through improper
installation, maintenance, use, or attempts to operate such products beyond their functional
capacity, intentionally or otherwise, or any unauthorized repair. The manufacturer is not
responsible for consequential or other damages, injuries, or expense incurred through the use
of its products.
The above warranty is in lieu of any other warranty, whether expressed or implied. The
manufacturer makes no warranty of fitness or merchantability. No agent of ours is authorized
to provide any warranty other than the above.
