21
20
3. Squeeze the two HEPA filter grill tabs & remove the grill.
4. Pull up the exhaust HEPA filter, and tap the HEPA filter to
clean.
NOTE: For maximum performance replace the Cloth Filter Bag every 3 months. We recommend
that both the HEPA filter and the Patented Vortex HEPA Filter Chamber are replaced every 6
months.
Problems and solution
If you come across a problem, please use this checklist for trouble shooting tips.
Should you still need help, please ring Pullman Customer Care 1800 815 270 (Australia)
0800 282 288 (New Zealand)
8. TROUBLESHOOTING
Fault
Treatment
The backpack vacuum
cleaner will not turn
“On”.
Check that the batteries are inserted securely; remove the
batteries and then reinsert into the cleaner.
Check that the On/Off switch is in the ‘ON’ position and that
the batteries are fully charged.
The Backpack vacuum
performance is
deteriorating
.
Check the Backpack to ensure there are no blockages. Please
clear any blockages that may be found. (
Important
: always
first remove the plug from the Mains power point).
Check the cloth filter bag (inlet and exhaust) to see if it needs
to be cleaned or replaced.
The cleaner makes an
abnormal sound when
switched on.
Check the backpack to ensure there are no blockages. Please
clear any blockages that may be found. (
Important
: always
first remove the plug from the Mains power point).
The cleaner has no
suction, it turns off
after a few minutes
and not able to turn
back on.
Check for any blockage in the hose, rod, floor tool restricting
the airflow. Remove blockage and allow approximately 30-60
minutes for the motor to cool down before it can be used
again. (
Important
: always first remove the plug from the
Mains power point).
