4
RS232
5
Precaution
6
FAQ Processed
9
Warranty information Card
8
Warranty Terms
Electrical Safety
Confirm country and local electrical safety standard when using
or installing theproduct. The product itself has no power switch,
Please stop power supply orplug out power socket when it is not in
good working. Video wire and control wire should be insulated and
individual connected, can't mix-up with other wires.
Transportation with Care
Product should be protected against extremes of stress, vibration and
moisture in transport, storage and installation. It is transported by
integrated packing style.
Power Supply
Product supplies 12V DC power, or power over Ethernet.
Installation with Care
Don't turn camera head manually. Doing so may result in mechanical
damage.
Product should be put on stable horizontal table, and does not be
installed at a tilt,or else, which may cause tilted image.
Don't focus the camera direct to the sun or other bright objects no
matter when in use or not.Otherwise,it may affect image quality.
Don't apply corrosive liquid, gas or solid, to avoid damaging the cover
which is made up of plastic material.
Make sure there is no obstacle with the camera's rotational range
when installing.
Never power on before installation has been completed.
Prohibited unauthorized disassemble
There is no part for users to disassemble voluntarily. The Company is
not responsible for any unauthorized modification or dismantling.
Image aspect
●
The TV Screen or Display can't shows no image
1) Check if the power of the camera is connected, the voltage is
normal, and the power indicator is always on.
2) Power OFF/ON and check if the camera can normal self-checking.
3) Check if the cable of the video platform and TV is connected correctly.
●
Sometimes there is no image
Check that the cable of the video platform and TV is connected well.
●
The image has jitter when the camera changed to Max zoom
1) Check if the camera installation position is secure.
2) Check if there is a machine or object that was vibration nearby camera
CGI Apk software aspect
●
Before unpacking the client software, be sure to turn off the anti-
virus software on your computer.
●
If the client software is not responding, please check if any files are
isolated or disabled by the antivirus software.
●
Remember (default IP address: 192.168.1.162 default account:
admin, default password: admin).
●
The CGI APK Software and detailed operation manual can be
downloaded from this link: https://dwz.cn/6tfAeZTV
Control aspect
●
The remote control cannot be controlled
1) Check and replace the new battery of Remote control.
2) Check if the camera working mode is correct.
●
The RS232/RS485 port cannot be controlled
1) Check if the protocol, address, etc. of the camera setting are the same.
2) Check if the camera control line is well connected.
During the free warranty period, the following matters, the company
reserves the right to refuse services or charge materials, service
fees, as appropriate.
●
improper use of the user caused product failure or damage.
●
electric shock or improper installation led to the accident of burning.
●
non-repair service damage caused by the repair.
This user profiles is for warranty and basic proof. Please fill carefully
and keep properly.
User Profiles
User Name
Tel/Fax
Contact Address
Dealer's Address
Model
Purchasinge Date
Serical No
Dealer's Stamp: User Signature:
In order to protect your legitimate rights and interests, remove
your worries, and to improve customer service, specially
formulated this warranty regulations, please read carefully
andprovide valuable advice and suggestions.
●
the company's products from the date of sale, the warranty for three
years, life-long maintenance (parts not covered under warranty).
For product warranty over the term of the free warranty service,
the Company will charge the cost of the part as appropriate for the
product fault condition.
●
repair products, please properly packaged shipping, shipping
process if destroyed or lost, the company will not be responsible.
●
Before installation of the company's products, please read the
product manual carefully.
graphic
Number
CAMETA Number
CAMETA
1
DTR
5
RXD
2
DSR
6
GND
3
TXD
7
IR OUT
4
GND
8
NC
7
RoHS Declaration
○
:means all the contained hazardous substance are within the
limitation of SJ/T11363-2006standard.
×: means all the contained hazardous substance are within the
limitation of SJ/T11363-2006standard.
Component
The Hazardous Substances or Elementary Name
Pb
Hg
Cd
CrVI
PBB
PBDE
Metal
×
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○
○
○
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Plastic
○
○
○
○
○
○
Glass
×
○
○
○
○
○
Circuit
board
×
○
○
○
○
○
mains
×
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○
○
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accessory
×
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3
4
5
6
7
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