14
Tips
with only 5 GHz band support).
2. An intermittent Internet connection or low available
bandwidth is usually the cause of many streaming issues.
To stream music and other content through Alexa, your
Internet connection needs to be at least 512 Kbps (0.51
Mbps).
GENERAL INSTRUCTION
1. Don’t try to open the device forcibly, contact our
support for any help at
2. If the device becomes non-responsive to key presses,
press the Reset button through the pin hole.
3. If the speaker body loses its shine, simply wipe with a
clean cloth, it would regain its shine.
4. If the device gets bit warm, it’s normal. If it’s hot, then
disconnect from the charging port for a while until it
cools down.
5.
Do check for firmware updates using the Device App.
