Warranty and Service
Inside the U.S. and Canada
PS Audio’s warranty is 3 years parts and labor,
from the date of original purchase, and is fully
transferable. This means that we warranty the
product itself regardless of ownership, new or
used. For the official warranty statement please
refer to the warranty card included with this user’s
manual.
Outside the U.S. and Canada
PS Audio has authorized distribution in many
countries of the world. In each country, the autho-
rized importing retailer or distributor has accepted
the responsibility for warranty of products sold by
that retailer or distributor. Warranty service should
normally be obtained from the importing retailer or
distributor from whom you purchased your prod-
uct. In the unlikely event of service required be-
yond the capability of the importer, PS Audio will
fulfill the conditions of the warranty. Such product
must be returned at the owner’s expense to the
PS Audio factory. Contact your PS Audio distribu-
tor or the PS Audio customer service department
for more information.
Service issues
Should your unit ever require service or if you
have any technical questions about the PD-4.7
(for example, how to replace the internal fuse or
how to read the red LED fault displays), you must
either contact your dealer (PS Audio if purchased
direct) or your PS Audio distributor. No equipment
will be received at our service facilities without an
attached RA number.
If purchased through an authorized PS Audio deal-
er or distributor, the RA number must be obtained
by the dealer or distributor. If the product was pur-
chased from PS Audio direct, this can easily be
obtained by calling PS Audio at
720-406-8946
or
by contacting us via email at
customerservice@
psaudio.com
.
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