Warranty
Service Within
North America
Please contact PS Audio customer support for service assistance, help with locating
an authorized PS Audio repair center, help with the operation of a product, or for more
information.
Obtaining An RMA#
In order to receive warranty service, you must first obtain a Return Merchandise
Authorization Number (RMA#) prior to returning any item. Please contact PS Audio or
an authorized PS Audio repair center to receive an RMA#. The RMA# must be on all
returned items. If it is not clearly marked, PS Audio will return the package back to you,
freight collect.
Packaging and Shipping
Original packaging should be used for the safe transit of your PS Audio unit to the repair
center. If you do not have the original packaging, PS Audio can sell and ship replacement
packaging to you. You are responsible for the cost of shipping the product to a PS Audio
authorized repair center. You should insure the product for its full retail cost, in the event
it gets lost or damaged in transit. PS Audio is not responsible for damage incurred during
the transit of products sent to us. Shipping your product in non-PS Audio packaging may
void this warranty. PS Audio reserves the right to charge you for new factory packaging to
return your product after a repair.
State Law
This warranty gives you specific legal rights. You may also have other rights, which vary
from state to state.
International
Warranty Service
PS Audio has authorized distribution in many countries of the world. In each country,
the authorized importing distributor has accepted the responsibility for warranty of the
products sold by that distributor. Warranty service should be obtained where the product
was purchased.
Changes To Our
Products
PS Audio reserves the right to modify the design of any product without obligation
to purchasers of previously manufactured products, and to change the prices or
specifications of any products without notice or obligation to any person.
aspen FR20
Service Information
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