Proximus forum 523, Mounting And Commissioning Manual

Page: 178 / 228

Configuring the Multi-Company Variant
176 Multi-Company Variant
Configuring the Multi-Company
Variant
The multi-company variant can be commissioned and configured by the
system administrator of the Forum 523/524 without any major effort. In the
multi-company variant, the communications system behaves in exactly the
same way as the single-company variant. This is particularly of interest to
users who want to expand their own system and at the same time operate it in
a group.
The process in brief:
1. The required companies must be set up (see Configuring and Managing
Companies starting on page 176).
2. The users of the Forum 523/524 are assigned to the individual companies
(see
Assigning Users starting on page 177).
3. In order that the Forum 523/524 can transfer incoming calls to the corre-
sponding company (or its staff) correctly, the existing bundles must be
uniquely assigned to the companies (see
Assigning a Bundle/SIP Trunk
starting on page 177).
4. In the case of outgoing external calls, the lines via which the members of a
company can make a call must be defined (see
Allocating Routing Codes
starting on page 178).
5. An exchange must be set up for each company so that the Forum 523/524
can correctly process statuses in which a call should be routed to the
exchange (see
Configuring the Company Exchange starting on page 178).
Configuring and Managing Companies
Up to 5 companies can be configured in the Forum 523/524. By default, one
company with the name “Company 1” is predefined. All configuration settings,
e.g. in the user groups or in the bundle configuration, apply to this predefined
default company if not other company has been selected.
Companies are set up and managed in the Telephony: Extended: Companies
menu:
● A new company is created in this menu using the command New . Each
company can be given a name up to 20 characters long. This name is then