Configuring the Multi-Company Variant
Multi-Company Variant
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The assignment of bundles to companies is done in the
Telephony: Trunks:
Trunk group
menu. The assignment of SIP accounts to companies is done in
the
Telephony: Trunks: SIP trunks
menu.
Note:
A bundle configured as a
System access
resp. a SIP trunk can
however also be used jointly by multiple companies. A SIP trunk
can however also be used jointly by multiple companies.
Available direct dialling-in numbers can be assigned to the
internal company call numbers via the
Telephony
:
Call distri-
bution
:
Incoming DDI
menu.
For outgoing external calls which users set up via the lines of their company’s
bundle/SIP trunk, the assignment of the bundle to the company is irrelevant:
the charges are assigned according to the “source” principle.
Charges are billed to the company to which the user belongs who set up the
connection. The Forum 5004/5008/5012 recognises this on the basis of the
assignment between user groups and companies and on the basis of the
routing code with which a line of the bundle/SIP trunk was seized. For more
information, please see the following section.
Allocating Routing Codes
Routes are used for automatic and selective seizure of bundles or connections
for external calls. It is possible to seize a route by predialling a code.
In the
Telephony: Trunks: Route
menu, you can define which company can
seize each route. An individual
code
for the seizure is allocated per route for
each company. The Forum 5004/5008/5012 ensures that during
configuration no seizure code is allocated twice (for two different routes) for
each company. If during configuration of a route no code is allocated for one of
the configured companies, the route concerned cannot be seized by the
members (user groups) of this company.
Configuring the Company Exchange
An internal telephone number must be set up for each company which
represents the exchange, i.e. “the operator”. The calls to specific extensions
arriving at the exchange are routed to this number, for example, as are all
external calls where the called subscriber (a user who belongs to this
company) cannot be reached, as in the case of a timeout.
