Cleaning the lift
Ensure that the cleaning of the lift is conducted by an adult. Children are only allowed to clean the lift
under supervision. The cleaning and disinfecting agents must never be too alkaline or acidic (pH 6 to 8).
Never apply the cleaning agent directly to the lift; always use a cloth. Preferably clean the lift with a dry
cloth.
Defects
It is important to always consider safety during a malfunction of the lift. Servicing a dually-isolated
product requires extreme care and expertise of the system and can only be conducted by a Prowise
professional or Prowise-certified partner. Replaced components must be identical to the original parts.
A defect can have various causes. In case of a defect, try the following:
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Check if all the cables are connected
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Initialise the lift (see page 9, "Initialising the lift")
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Unplug the cord from the outlet for 2 minutes and reconnect.
If the defect remains, please get in contact with the Prowise service desk via [email protected] or
0800-5021. Write down the following details:
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Name lift (see type bar)
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Serial number (see type bar)
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Type of defect/malfunction (potentially attach a picture)
Position type bar
Type bar
User manual
iPro Toddler/Tilt lift
15