Provision ISR DAI-390IP04, User Manual, Page: 48 / 52

Page 42 IP CAMERA USER MUANUAL
8 Q & A
1. Q: Forget password
A
：
Joint the default line and GND line to reset.
Note: Default IP: 192.168.226.201
User name: admin
Password: 123456
2. Q
：
Why can
’
t the devices connect through IE browser?
A: Network doesn’t connect well. Please check the connection and make sure it
connected well.
B: IP is not available. Reset the valid IP.
C: Web port number has been revised: contact administrator to get the correct port
number.
D: Exclude the above reasons. Recover default setting by jointing the default line and
GND line.
Note: default IP: 192.168.226.201
，
mask number: 255.255.255.0
3.
Q
：
IP tool cannot search devices.
A
：
It may be caused by the anti-virus software in your computer. Please exit it and try to
search device again.
4.
Q
：
IE cannot download ActiveX control.
a. IE browser blocks ActiveX. Please do setup following below.
①
Open IE browser. Click Tools-----
Internet Options….
②
select Security------
Custom Level….R
efer to Fig 4-1
③
Enable all the sub options under
“ActiveX controls and plug
-
ins”. R
efer to Fig 4-2