36
Limited Warranty
Protron warrants this product to be free from manufacturing defects in
material and workmanship under normal use for the period listed at the
bottom of this document.
How to obtain service:
• Call the Protron Customer Support line at 1-888-257-8899. If the issue
cannot be resolved over the phone, a service tag number will be issued
and the product must be returned to Protron, at your expense, for
assessment and repair/replacement. To request warranty repair, you
may also contact us by e-mail at [email protected]. For all other
customer service related inquiries, please email us at
[email protected].
• Proof of purchase in the form of a bill of sale or receipted invoice with
product name, model and serial #, which provides evidence that the
product is within the warranty period, must accompany the product to
obtain warranty service.
This warranty does not cover:
• Physical or cosmetic damages.
• Damage caused by abuse and/ or neglect.
• Ordinary adjustments as outlined in the owners manual that can be
performed by the customer.
• Damage to equipment not properly connected to the product.
• Any cost incurred in shipping the product for repair.
• Signal reception problems caused by external antenna, cable systems or
interference.
• Incompatibility due to a change in TV/CATV broadcast systems after the
product was sold.
• Batteries.
• Images burnt onto the screen.
• Initial installation and related adjustments.
• Power surge and/or damage by lightning.
• Force majeure or uncontrollable external force damage.
• Product shipped for service with inadequate packaging or packaging
materials
OMPDV70X.book Page 36 Sunday, May 28, 2006 8:45 PM
