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Problem
Cause
Solution
Fan stays on when heat shuts off.
1. Fan runs continuously while the
heater is operating.
1. Heater is operating correctly.
Fan speed stays the same when
changing settings.
1. Fan speed stays constant. Setting
changes amount of heat output
only.
1. Heater is operating correctly.
Heating element does not glow red.
1. Heating element is made of
stainless steel and will not glow
red to produce heat.
1. Heater is operating correctly.
Do not feel heat or air flow.
1. No power to heater.
2. Desired room temperature
reached.
3. Heater does not heat area in front
of heater, it will disperse heat
throughout room to heat entire
space.
1. Check power connections /
connect heater to power supply.
2. Thermostat will shut off once
desired room temperature is
reached. Heater is operating
correctly.
3. Heater is operating correctly.
5
Troubleshooting
RISK OF ELECTRIC SHOCK! DISCONNECT FROM POWER BEFORE MAINTENANCE.
WARNING
Plug Replacement
NOTE: This section only applies to heaters sold or used in Great Britain.
This appliance is supplied with a BS1363 3 pin plug fitted
with a fuse. Should the fuse require replacement, it must
be replaced with a fuse with the proper amp rating. (see
Technical Specifications page 2) and approved to BS1362.
In the event the mains plug has to be removed/ replaced for
any reason, please note:
IMPORTANT: The wires in the mains lead are colored in
accordance with the following code:
Blue – Neutral Brown – Live
Green/Yellow – Earth
As the colors of the wires in the mains lead of this
appliance may not correspond with the colored markings
identifying the terminals in your plug, proceed as follows:
The blue wire must be connected to the terminal marked
with an N or colored black. The brown wire must be
connected to the terminal marked with an L or colored red.
The green/ yellow wire must be connected to the earthing
terminal which is marked with an E or with the earth
symbol.
NOTE: If a moulded plug is fitted and has to be removed
take great care in disposing of the plug and severed cable,
it must be destroyed to prevent engaging into a socket.
Never connect live or neutral
wires to the earth terminal of
the plug.
WARNING
GREEN / YELLOW
Earth
BROWN
Live
FUSE
13 Amps
CORD CLAMP
BLUE
Neutral
Plug Replacement Wiring Diagram
Figure
3
