I N T R O D U C T I O N
ProTeam Owner's Manual
7
L I M I T E D W A R R A N T Y
• Loss or damage to the product resulting from failure to follow the required maintenance schedule, or failure to use
the product in accordance with ProTeam’s written instructions, guidelines or the terms of its Owner’s Manual.
• Lithium Ion Battery Charger limited warranty applies only to defects arising under normal usage. All other
damages are expressly excluded.
How to Notify ProTeam
If you discover that your product has a defect that you believe is covered by this limited warranty, you must notify
ProTeam or the ProTeam authorized dealer who sold you the product within the applicable Warranty Period. You
may contact ProTeam Customer Service department at (866) 888-2168 between the hours of 8:00 a.m. and 5:00
p.m. Central Time or at any time via the fax number or the email address listed in your Owner’s Manual or at
proteam.emerson.com. Customer service hours may vary and will be updated on the ProTeam website. In order for
a warranty claim to be processed as quickly as possible, we suggest that you complete the registration card made
available to you on the ProTeam website at proteam.emerson.com. If you do not complete a registration card,
you will be required to present a dated sales receipt in order to receive warranty service. Warranty coverage for all
products is subject to your compliance with the listed notification and repair procedures. Notification procedures
for the GoFree Flex Pro backpack battery pack are set forth below.
What We Will Do to Correct Problems
ProTeam or your local ProTeam authorized dealer will determine whether your claim is covered by this limited
warranty, subject to the limitations or exclusions described above, and whether the claim is within the applicable War-
ranty Period. For all warranty claims other than for the GoFree Flex Pro backpack battery pack, provided your claim
is covered under this limited warranty, ProTeam or its authorized dealer will, at ProTeam’s sole option and discretion,
(a) repair or replace the defective portion of your product or (b) replace your entire product. For GoFree Flex Pro back-
pack battery packs, your local ProTeam authorized dealer will repair your product, ship your product to an authorized
repair facility, or contact ProTeam for a replacement. If ProTeam is unable repair your product or GoFree Flex Pro back-
pack battery pack or provide you with a suitable replacement, you will receive a refund of your purchase price or a
credit to be used toward the purchase of a new product or GoFree Flex Pro backpack battery pack. Products repaired
or replaced during the Warranty Period shall be covered for the remainder of the original Warranty Period. Unauthor-
ized repairs or modifications, or use of any parts other than genuine ProTeam parts, will nullify this limited warranty.
GoFree Flex Pro Backpack Battery Pack Notification Procedures
The GoFree Flex Pro backpack battery pack is not field serviceable and must receive special handling instructions
for shipping. Contact ProTeam Customer Service at 866.888.2168 for shipping instructions and service options. A
Return Authorization Number (RAN) must be issued prior to shipping a product. Please call the Customer Service
department number above or visit the ProTeam website to request a RAN. If you have not submitted a completed
registration card, you must include a dated, written proof-of-purchase and a statement explaining the nature of the
malfunction with the RAN. If there is no local ProTeam authorized dealer, ProTeam’s Customer Service department
will give you the name and address of the nearest field service representative or will provide you with the RAN and
instructions for shipping your product to the ProTeam repair facility.
No Other Express Warranty Applies
THE LIMITED WARRANTIES PROVIDED ABOVE ARE THE SOLE AND EXCLUSIVE WARRANTIES PROVIDED BY
PROTEAM TO YOU, AND ARE IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, EXPRESS OR IMPLIED,
WHETHER ARISING BY OPERATION OF LAW OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WHETHER OR NOT THE PURPOSE HAS BEEN
DISCLOSED AND WHETHER OR NOT THE PRODUCT HAS BEEN SPECIFICALLY DESIGNED OR MANUFACTURED
FOR YOUR USE OR PURPOSE. THE FOLLOWING SENTENCE APPLIES ONLY TO CONSUMER PURCHASERS: DIS-
CLAIMERS OF IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANT-
ABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT TAKE EFFECT UNTIL THE END OF THE WAR-
RANTY PERIOD. No employee, agent, dealer, or other person is authorized to alter this limited warranty or make
any other warranty on behalf of ProTeam. The terms of this limited warranty shall not be modified by ProTeam, the
original owner, or their respective successors or assigns.
Limitation of Liability
TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PROTEAM BE LIABLE FOR ANY INCIDENTAL, SPECIAL,
INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING ANY ECONOMIC LOSS, WHETHER RESULTING FROM
NONPERFORMANCE, USE, MISUSE OR INABILITY TO USE THE PRODUCT OR PROTEAM’S NEGLIGENCE. SELLER
SHALL NOT BE LIABLE FOR DAMAGES CAUSED BY DELAY IN PERFORMANCE AND IN NO EVENT, REGARDLESS OF
THE FORM OF THE CLAIM OR CAUSE OF ACTION (WHETHER BASED IN CONTRACT, INFRINGEMENT, NEGLI-
GENCE, STRICT LIABILITY, OTHER TORT OR OTHERWISE), SHALL PROTEAM'S LIABILITY TO YOU AND/OR YOUR
CUSTOMERS EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. The term "consequential damages"
shall include, but not be limited to, loss of anticipated profits, business interruption, loss of use or revenue, cost of
capital or loss or damage to property or equipment.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limita-
tion may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
This limited warranty is governed by the laws of the State of Missouri, U.S.A., without regard to conflicts of law provisions.
