Appendix - Troubleshooting
29
Are there any TV waves flowing or cordless radio transmitting stations? Avoid using cordless phones, hairdryers or electrical
drills.
z
Disfunctioning
channels.
Check if the channel has been selected correctly.
Try changing the position of the antenna.
z
Picture with white and black dots.
Check if your antenna is damaged or any connections are broken.
Replace your antenna.
z
Only certain channels are in black and white
Check if the program is being broadcast in black and white.
Try to check the hue or contrast.
z
The Sub-Screen is black.
Check the power of the external device connected to the TV.
If the power cord is disconnected, the screen will be black.
z
Automatic turn-on is inactive.
When turning off your TV, you need to use the remote control or press the power button on the TV. (If you pull the plug on the
TV, the settings will be deleted.)
Sound
z
Poor quality sound
Check if the program is in stereo. Stereo may not work well in areas with bad reception. Try using Mono for these areas.
z
Sound is malfunctioning while using a cable.
Check your sound connecting cable.
Check if other channels also have no sound
●
I can see images, but there is no sound.
Press the volume buttons to increase the sound.
Try watching a video (if the video has sound, check your cable company). If there is no problem with the cable receiver, then
call our customer service.
Check if press MUTE on the remote control..
z
There is a malfunction after the volume is increased
Try to adjust the external devices connected to the TV (Digital channel receiver, DTV, DVD, Cable channel receiver, video)
If you can adjust your sound, try to balance the volume of the TV and the external device.
Channel
z
The channels are not functioning.
Connect the antenna connectors again.
Set to memorize channels in the automatic channel setting again.
Query the particular broadcasting station.
z
A limited number of channels are not functioning.
Change the location or direction of the antenna.
Try to select a few channels using numbers and memorize them using the add/delete button.
Query the broadcasting station.
z
Only UHF (14~69) Channels are unavailable.
Check if the antenna is able to receive UHF.
Summary of Contents for 19LB30Q
Page 1: ......
