1.
2.
3.
4.
(AU/NZ) Cont.
ADDITIONAL INFORMATION ( AUSTRALIA )
This information should be read in conjunction with clauses (a) and (b).
IMPORTANT LEGAL NOTICE
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
This warranty does not change or take away your rights under the Australian Consumer Law. Your right to claim under this policy for
the benefits covered is in addition to other rights and remedies you have under the law in relation to the product.
Where you become aware of defects in materials or of workmanship, and wish to make a claim under this warranty you must do the
following for the warranty to be honoured by your Prorack dealer or Yakima Australia Pty Ltd ABN 58 154 440 221 (Yakima):
Make a claim as soon as practicable by contacting the Prorack dealer from whom you purchased the product, who will give you
instructions on how to proceed.
If you are unable to contact the Prorack dealer, or the dealer is not able to remedy the defect, you should contact Yakima as
soon as practicable at:
Call: 0800 4776 722 (NZ) or 1800 143 548 (AU)
Email: [email protected] or [email protected]
Alternately, you can write to Yakima at 17 Hinkler Court, Brendale QLD Australia 4500 in order to make a claim under your
warranty.
Upon contacting Yakima directly, you should explain as fully as possible the defect. A Yakima representative will provide you
with appropriate instructions for returning the product together with a copy of the original purchase invoice or receipt to
Yakima.
The costs and expenses associated with making a claim under your warranty including the costs of complying with those
instructions and of returning the product to Yakima or the Prorack dealer will be borne by you.
Following receipt of the product and purchase invoice or receipt, Yakima or the Prorack dealer must inspect the product to determine
whether the claim falls within the warranty. If:
4.1 the claim falls within the warranty, Yakima will remedy any defects in materials or workmanship becoming apparent during the
warranty period, by replacing or repairing any defective product or component (at its option) free of charge to the purchaser in
respect of replacement parts or labour.
4.2 the claim does not fall within the warranty, Yakima will return the product to you at your expense.
Fitting Kit
EN
K823
36
