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promethean ActivPanel OPS2-5P4R500H, Install And User Manual

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promethean ActivPanel OPS2-5P4R500H Install And User Manual Download Page 70

Warranty, registration and
support

Warranty

•

Promethean is confident in its product quality and to support this, offers an exceptional warranty for its parts and
materials to be free of defects from date of installation (when registered). To view warranty information for your
region, visit

https://www.prometheanworld.com/activcare

•

The installation of this product should be completed by a Promethean Trained Installer. Promethean cannot
warrant any fault occurring due to improper installation.

•

This product is designed and manufactured to operate within defined design limits.

•

Use of components not supplied by Promethean or not meeting minimum specifications may impact
performance and affect the warranty.

Registration

•

To ensure you maximize the standard warranty offered or if you have purchased an enhanced warranty and
need to activate it, please register the product within 90 days of installation at:

http://registration.prometheanworld.com

Support

•

If your Promethean product suffers a fault, please visit our Support Portal for initial troubleshooting:

https://support.prometheanworld.com

•

If the troubleshooting does not correct the fault, please contact Promethean Technical Customer Support via
our Support Portal:

https://support.prometheanworld.com/contact

ActivPanel i-Series System Install and User Guide

70

Summary of Contents for ActivPanel OPS2-5P4R500H

Page 1: ...System Install and User Guide TP 2039 EN V04...

Page 2: ...s a registered mark of Video Electronics Standards Association Apple is a trademark or registered trademark of Apple Inc in the United States and other countries Windows is a registered trademark or t...

Page 3: ...el i Series 5 Safety information OPS M and ActivConnect OPS G 7 Safety information ActivConnect G Series 10 Safety information ActivSoundBar 12 Box contents 14 Interfaces 19 Controls 26 Installation 2...

Page 4: ...e servicing instructions To reduce the risk of fire or electric shock do not expose this product to smoke rain dust or moisture To reduce the risk of electric shock do not remove cover or back No user...

Page 5: ...Wipe the glass surface gently do not spray the solution onto the ActivPanel i Series Doing so could saturate the electronics and cause damage to the device Only a small amount of the solution is neede...

Page 6: ...ht have been swallowed or placed inside any part of the body seek immediate medical attention If any of the following occurs please contact Technical Customer Support The power cable fails or frays Li...

Page 7: ...oning unit to avoid condensation which could cause fire electric shock or component damage Do not put the product on or beside any radiator or heater Do not put any flammable or explosive objects near...

Page 8: ...the local laws and regulations of your region or contact your Promethean reseller OPS2 5P4R500H and OPS2 5P8R256S must only be connected to a USB interface of version USB2 0 USB3 0 OPS2 5P4R500H and...

Page 9: ...ActivConnect OPS G Net weight 0 72 kg 9 ActivPanel i Series System Install and User Guide...

Page 10: ...ket If you are unsure of the electrical compatibility of your equipment please contact Promethean or an authorised Promethean service agent before attempting to connect the device to the mains supply...

Page 11: ...of the ActivConnect G Series changes substantially Environmental considerations Temperature Operating 5 C 23 F to 45 C 113 F Storage 10 C 14 F to 50 C 122 F Relative Humidity non condensing Operating...

Page 12: ...in access to internal parts of the product This product is designed and manufactured to operate within defined design limits and misuse may result in electric shock or fire To prevent the product from...

Page 13: ...ted Keep these instructions The safety and operating instructions should be retained for future reference Heed all warnings All warnings on the appliance and in the operating instructions should be ad...

Page 14: ...MEA USA x1 10507T6JP001040 Cable length 3 m x1 10507T6JP001030 Cable length 3 m x1 10507T6JP001020 Cable length 3 m ASIA x1 10507T6JP001040 Cable length 3 m x1 10507T6JP001020 Cable length 3 m x1 1050...

Page 15: ...P001040 Cable length 3 m OPS M This product is an optional accessory x1 OPS2 5P4R500H OPS2 5P8R256S x2 x1 TP 2072 ActivConnect OPS G This product is an optional accessory x1 PRM ACON1 OPS x2 x1 TP 207...

Page 16: ...J DY 0051 Y P J DY 0052 Y P J DY 0053 Y P J DY 0064 Cable length 2 9 m x4 SC M4X06 2 x1 DR 7102006 x1 Y XC HD 0095 Cable length 1 5 m x4 WA M4 1 x1 Y P J DY 0061 x1 Y XC HD 0094 Cable length 1 5 m x1...

Page 17: ...C 6 32x1 2 UTS x2 SC 8x1 2 x1 CB 17 3 003 0099 Cable length 5 m x4 M4 1 x4 WA M4 1 x1 TP 2044 EMEA USA x1 CB 17 3 001 0006 Cable length 3 m x1 CB 17 3 001 0008 Cable length 3 m x1 CB 17 3 001 0007 Cab...

Page 18: ...SOUTH AFRICA x1 CB 17 3 001 0147 Cable length 3 m x1 CB 17 3 001 0149 Cable length 3 m SAUDI ARABIA x1 CB 17 3 001 0006 Cable length 3 m ActivPanel i Series System Install and User Guide 18...

Page 19: ...Interfaces VTP 65 1 2 3 4 5 6 1 TOUCH PORT 1 2 HDMI 1 3 MICROPHONE 4 OPS 1 5 OPS 2 6 USB 1 19 ActivPanel i Series System Install and User Guide...

Page 20: ...HDMI 3 HDMI 2 Audio out Media 2 2 1 3 4 5 6 7 8 9 10 11 12 13 1 AUDIO OUT 2 MEDIA 2 3 RS232 4 TOUCH PORT 2 5 HDMI 3 6 HDMI 2 7 VGA IN 8 AUDIO INPUT 9 YPbPr 10 AV OUT 11 VIDEO 12 Left Audio 13 Right A...

Page 21: ...VTP2 75 4K 1 2 3 4 5 6 1 TOUCH PORT 1 2 HDMI 1 3 MICROPHONE 4 OPS 1 5 OPS 2 6 USB 1 21 ActivPanel i Series System Install and User Guide...

Page 22: ...3 TOUCH 2 AV IN RS232 CVBS L R AV OUT EAR PHONE YPbPr 2 1 3 4 5 6 7 8 9 10 11 1 USB 1 2 VGA IN TOUCH 2 3 VGA AUDIO IN 4 TOUCH 2 5 HDMI 2 TOUCH 2 6 HDMI 3 TOUCH 2 7 EARPHONE 8 RS232 9 YPbPr 10 AV OUT...

Page 23: ...s product is an optional accessory 1 Wireless antenna 2 USB C 3 USB 2 0 4 USB 3 0 5 LAN 6 Reset 7 HDMI out 8 Power 9 Audio out 10 Audio in 11 OPS connector 23 ActivPanel i Series System Install and Us...

Page 24: ...ect OPS G This product is an optional accessory 1 Wireless antenna 2 Power 3 Reset LED 4 Reset 5 HDMI in 6 USB B 7 SD card 8 USB 2 0 9 LAN 10 OPS connector ActivPanel i Series System Install and User...

Page 25: ...SB OTG 3 Micro SD 4 DC 5V 5 CVBS 6 RJ45 LAN 7 HDMI 8 Optical ActivSoundBar This product is an optional accessory 100 240V 50 60Hz 0 2A 65 8 54 5 SUB OUT AUX IN RCA INPUT 1 2 3 1 AUXILIARY 2 AUDIO IN 3...

Page 26: ...screen You can access basic controls as well as On Screen Display OSD menus for adjusting audio and visual settings Control panel Your ActivPanel i Series may have different controls than those shown...

Page 27: ...operation CURSOR KEYS UP DOWN select item to be adjusted LEFT RIGHT adjust value of selected item 3 Display OSD menus 4 Increase Volume 5 Open Source Menu 6 Blank Screen Function 7 Freeze Screen Funct...

Page 28: ...Power ON OFF 2 Increase Volume 3 Decrease Volume 4 Select Audio Source 95 8 ASB 40 1 2 3 4 5 6 1 Select Audio Source 2 Increase Volume 3 Decrease Volume 4 Mute Volume 5 3D Sound Function ON OFF 6 Powe...

Page 29: ...Installation Before you fix any products to the wall use a suitable device to detect hidden pipework or cables 1 2 1 2 2 29 ActivPanel i Series System Install and User Guide...

Page 30: ...3 The ActivSoundBar is an optional accessory x 2 SC 6 32x1 2 UTS DR 6061039 x2 4 90mm 640mm x2 5 ActivPanel i Series System Install and User Guide 30...

Page 31: ...6 The OPS M and ActivConnect OPS G are optional accessories OPS M ActivConnect OPS G 31 ActivPanel i Series System Install and User Guide...

Page 32: ...7 Note When installing the OPS M or ActivConnect OPS G ensure the venting holes are not covered when in position 8 OPS M ActivConnect OPS G ActivPanel i Series System Install and User Guide 32...

Page 33: ...9 OPS M ActivConnect OPS G 10 The ActivConnect G Series is an optional accessory 33 ActivPanel i Series System Install and User Guide...

Page 34: ...11 12 13 ActivPanel i Series System Install and User Guide 34...

Page 35: ...14 15 35 ActivPanel i Series System Install and User Guide...

Page 36: ...16 17 ActivPanel i Series System Install and User Guide 36...

Page 37: ...accessory 100 240V 50 60Hz 0 2A 65 8 54 5 SUB OUT AUX IN RCA INPUT Audio out Media 2 AV IN RS232 CVBS L R AV OUT EAR PHONE YPbPr 19 The ActivConnect G Series is an optional accessory 37 ActivPanel i S...

Page 38: ...USB OTG Micro SD HDMI2 HDMI3 LAN TOUCH3 TOUCH2 SPDIF USB 1 USB 2 SD HDMI Touch 21 Use an applicable device to detect hidden pipework or cables in the wall ActivPanel i Series System Install and User G...

Page 39: ...0 mm 69 6 B 939 1 mm 37 0 1066 1 mm 42 0 C 1314 0 mm 51 7 1206 0 1344 0 mm 47 5 52 9 D 314 mm 12 4 206 344 mm 8 1 13 5 E 600 0 mm 23 6 800 0 mm 31 5 F 141 6 mm 5 6 138 6 mm 5 5 39 ActivPanel i Series...

Page 40: ...23 24 65 47 2 kg 45 kg 2x 1 1 kg 104 1 lbs 75 58 2 kg 56 kg 2x 1 1 kg 128 3 lbs ActivPanel i Series System Install and User Guide 40...

Page 41: ...25 support prometheanworld com 41 ActivPanel i Series System Install and User Guide...

Page 42: ...g on the APTMS For more information see TP 1924 1 1 2 2 1 2 2 3 A B C D E F Panel Size Highest Vertical Blade Position Hole from top VTP 65 C VTP2 75 4K C ActivPanel i Series System Install and User G...

Page 43: ...3 1 2 Mounting on the APTASBB400 70 90 For more information see 902852 01 1 APTASBB400 70 90 M8 x 10mm 4x 5 mm 43 ActivPanel i Series System Install and User Guide...

Page 44: ...2 M4 x 12mm 10x M6 x 12mm 10x M8 x 12mm 10x 5 mm A B C D E F Panel Size Highest Vertical Blade Position Hole from top VTP 65 C VTP2 75 4K C 3 ActivPanel i Series System Install and User Guide 44...

Page 45: ...4 45 ActivPanel i Series System Install and User Guide...

Page 46: ...battery installation 1 2 A A A A A A 3 ActivSoundBar remote battery activation This product is an optional accessory 95 8 Please remove the battery Please remove the battery Please remove the battery...

Page 47: ...ActivPanel i Series switching on VTP 65 1 2 3 VTP2 75 4K 47 ActivPanel i Series System Install and User Guide...

Page 48: ...r switching on This product is an optional accessory 100 240V 50 60Hz 0 2A 65 8 54 5 SUB OUT AUX IN RCA INPUT 100 240V 50 60Hz 0 2A 100 50 60Hz 0 2A 1 2 95 8 3 3 ActivPanel i Series System Install and...

Page 49: ...Setting up the OPS M and ActivConnect G OPS These products are optional accessories OPS M and ActivConnect OPS G switching on 1 2 3 49 ActivPanel i Series System Install and User Guide...

Page 50: ...4 VTP 65 Input Source HDMI1 OPS HDMI2 HDMI3 VGA Component AV DMP VTP2 75 4K HDMI1 OPS HDMI2 HDMI3 VGA Composite YPbPr DMP ActivPanel i Series System Install and User Guide 50...

Page 51: ...up the ActivConnect G Series This product is an optional accessory ActivConnect G Series connecting power Selecting ActivConnect G Series as the source 1 2 51 ActivPanel i Series System Install and Us...

Page 52: ...3 4 VTP 65 Input Source HDMI1 OPS HDMI2 ActivConnect VGA Component AV DMP VTP2 75 4K HDMI1 OPS HDMI2 ActivConnect VGA Composite YPbPr DMP ActivPanel i Series System Install and User Guide 52...

Page 53: ...Connecting ActivConnect G Series OPS M and ActivConnect G OPS to a wired network These products are optional accessories 1 2 53 ActivPanel i Series System Install and User Guide...

Page 54: ...3 4 ActivPanel i Series System Install and User Guide 54...

Page 55: ...5 6 55 ActivPanel i Series System Install and User Guide...

Page 56: ...7 1 2 Setting up a laptop desktop computer HDMI USB Touch HDMI USB HDMI 1 Touch 1 HDMI 2 Touch 2 ActivPanel i Series System Install and User Guide 56...

Page 57: ...Selecting an HDMI source 1 2 3 57 ActivPanel i Series System Install and User Guide...

Page 58: ...4 VTP 65 Input Source HDMI1 OPS HDMI2 ActivConnect VGA Component AV DMP VTP2 75 4K HDMI1 OPS HDMI2 ActivConnect VGA Composite YPbPr DMP 5 ActivPanel i Series System Install and User Guide 58...

Page 59: ...6 7 NOTE ActivDriver version number must be v5 17 or later to work with the ActivPanel i Series 59 ActivPanel i Series System Install and User Guide...

Page 60: ...4 56 10 02 03 04 05 06 07 08 09 0 100 110 120 130 140 150 1 02 34 56 10 02 03 04 05 06 07 08 09 0 100 110 120 130 140 150 Rotating Objects 1 02 34 56 10 02 03 04 05 06 07 08 09 0 100 110 120 130 140 1...

Page 61: ...ser is used to access files on a USB flash drive or portable HDD Do not remove the USB flash drive or portable HDD during the file playing process or the device or system could be damaged The system s...

Page 62: ...3 PHOTO Music Movie TEXT 4 5 Back 16GB C 6 ActivPanel i Series System Install and User Guide 62...

Page 63: ...VTP2 75 4K 1 2 HDMI1 OPS HDMI2 ActivConnect VGA Composite YPbPr DMP 3 4 63 ActivPanel i Series System Install and User Guide...

Page 64: ...Menu operations VTP 65 1 2 3 ActivPanel i Series System Install and User Guide 64...

Page 65: ...4 VTP2 75 4K 1 2 65 ActivPanel i Series System Install and User Guide...

Page 66: ...Aspect Ratio Adjust the aspect ratio of the screen Auto 4 3 16 9 Zoom1 Zoom2 Just Scan Panorama Point to Point Noise Reduction Set the noise reduction level Off Low Medium High Default Screen Adjust...

Page 67: ...rs are at the same volume Increase the balance to increase the right speaker s volume Decrease the balance to increase the left speaker s volume Auto Volume Set the volume to adjust automatically Off...

Page 68: ...he list Aspect Ratio Adjust the aspect ratio of the screen Auto 4 3 14 9 Zoom1 Zoom2 Panorama PointToPoint 16 9 Just Scan Color Range Set the displayed color range Auto 0 255 16 235 Sleep Timer Set ho...

Page 69: ...ing on Opens a sub menu On Time Off Once Every Day Mon Fri Mon Sat Sat Sun Sunday Hour 0 23 Minute 0 59 Source VGA HDMI 1 HDMI 2 HDMI 3 OPS PC AV DMP Component Volume 0 100 Sleep Timer Set a sleep tim...

Page 70: ...ned design limits Use of components not supplied by Promethean or not meeting minimum specifications may impact performance and affect the warranty Registration To ensure you maximize the standard war...

Page 71: ...lected Make sure the correct cables are properly connected Remote Control does not work Make sure the batteries are correctly inserted Take the batteries out and clean the terminals in the remote and...

Page 72: ...correctly inserted Take the battery out press the buttons once or twice then reinsert the battery and try again If reinserting the battery has no effect please replace the battery No power Make sure t...

Page 73: ...003 du Canada Europe Promethean hereby declare that VTP 65 and VTP2 75 4K are in compliance with the Low Voltage Directive 2014 35 EU and the Electromagnetic Compatibility Directive 2014 30 EU VTP 65...

Page 74: ...etheanworld com WARNING OPS2 5P4R500H and OPS2 5P8R256S are Class B Products In a domestic environment they may cause radio interference in which case the user may be required to take adequate measure...

Page 75: ...with CUL listed panels that have installations detailing user installation and card cage accessories This device complies with RSS 210 of Industry Canada Operation is subject to the following two cond...

Page 76: ...t conforme la norme NMB 003 du Canada CAN NMB 3 B The term IC before the equipment certification number only signifies that the Industry Canada technical specifications were met Model No Wifi module I...

Page 77: ...ActivConnect OPS G United States of America NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are...

Page 78: ...nt generates uses and can radiate radio frequency energy If not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no gua...

Page 79: ...re Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with a minimum dista...

Page 80: ...35 EU Low Voltage Directive and 2011 65 EU Restriction of Hazardous Substances in Electrical and Electronic Equipment Full Declaration of Conformity can be found by searching for TP 2082 at https supp...

Page 81: ...radio TV technician for help Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Canada IC 5459A 01 Can...

Page 82: ...ference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interfere...

Page 83: ...f material resources To return your used device please use the return and collection systems or contact the retailer where the product was purchased They can take this product for environmental safe r...

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