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THREE (3) YEAR LIMITED WARRANTY
Prolux warranties this product’s motor free from defects in material and workmanship for a period
of three (3) years on the motor, and two (2) years on the body of the cleaner, free from
manufacturer defects in material and workmanship from the original date of purchase, when
utilized for normal household use.
•
90 days on battery & charger. Battery and Charger Warranty Exclusions:
Leaving the cleaner in too cold or too hot of an area, charging your battery over 24 hours,
dropping your battery or cleaner, getting the battery or charger wet.
Subject to the following conditions, exclusions, and exceptions:
What is Not Covered by the Prolux Warranty - Warranty Exclusions. This limited warranty does
not extend to and expressly excludes:
1. Normal wear and tear and/or replacement attachments or accessories, including, without
limitation, extension cords, hoses, filters, switches, carbon motor brushes and other attachments to
the cleaner.
2. Damage or burnout of the cleaners body or Canister motor resulting from failure to clear a
blockage occurring during the normal course of use.
3. Loss or damage to the cleaner body or Canister resulting from conditions beyond the control of
Prolux including without limitation, misuse, accidents, abuse, neglect, negligence from the customer,
overuse beyond capacity of the cleaner, or unauthorized modification and/or alteration.
4. Loss or damage to the cleaner body or Canister resulting from failure to follow the required
maintenance schedule, or failure to use the cleaner in accordance with written instructions from
Prolux, guidelines or the terms of its Owner’s Manual.
If your appliance fails to operate properly while in use under normal household conditions within
the warranty period, please contact your authorized PROLUX dealer you purchased the unit from.
Non-durable parts including, without limitation, filters, accessories, brushes, belts, and electrical
parts, which normally require replacement, are specifically excluded from warranty.
This warranty is limited solely to the cost of the repair or replacement of the unit at Prolux’s option.
This warranty does not cover normal wear of parts and does not apply to any unit that has been
tampered (by unauthorized user) with or used for commercial purposes. This limited warranty
does not cover damage caused by shipping damage, misuse, abuse, negligent handling, or
damage due to faulty packaging or mishandling in transit.
This warranty is extended to the original purchaser of the unit only and is not transferable.
*IMPORTANT: Before sending unit back for warranty work, contact your authorized
PROLUX retailer you bought the unit from first. Unauthorized warranty claims may be sent
back.
Authorized Warranty claims: PROLUX shall be responsible for all parts and labor and the
customer shall be responsible for all shipping charges to and from the PROLUX service
center.
Prolux is constantly striving to improve our products. Therefore, the specifications contained
herein are subject to change without notice.
