Troubleshooting, General Care and Customer Support
Condition
Causes
Solutions
The power light is on and
the compressor can be
heard but no fragrance
detected.
The output tube may be
blocked.
Remove the hose from the output tube leaving
the Cartridge in place in the appliance. Turn the
appliance on so you can hear the compressor.
Use a flashlight to observe the top of the output
head for a plume of droplets. If you can see the
plume then the blockage may be in the hose
or the injector tube. Check these. If there is no
plume something is blocking the output tube.
Check and remove it.
The air intake may be
blocked.
Another method for clearing obstructions is,
while the appliance compressor is running, block
the output tube with a finger for 2 or 3 seconds
and then open it by removing your finger.
The O-Rings on the stem
that fits into the head may
be worn out and causing
an air leak.
Replace the O-Rings by removing the worn one
with a pointy tool and rolling on the new ones.
You detect the fragrance
when entering the room
but after a while you no
longer notice it.
This is called olfactory
adaptation and is normal.
Leave the area for 5 to 10 minutes. Come back
inside, you will smell the fragrance once again.
Do not hesitate to repeat this process every time
that you doubt the presence of the fragrance in
the area.
VIII. General Care and Customer Support
• Do not drop AirQ Scent Shuttle on the floor. Do not drop it in or position it near an open basin of water.
• Do not paint or otherwise try to alter the color of the outer cover.
• Always keep the lids on Cartridges when stored outside of the AirQ Scent Shuttle.
• Do not operate AirQ Scent Shuttle in very dusty areas that may cause the air intake to clog.
• Do not move or transport an appliance with a cartridge installed.
• Please call Prolitec Customer Service at 866.387.4333 for return shipping instructions or questions.
AirQ Scent Shuttle User Guide
© 2015 Prolitec, Inc.
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Summary of Contents for AirQ AQ1200WHTTT-SS
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