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PROLiNK USB ADSL Modem Hurricane Series, Installation Manual, Page: 19 / 21

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PROLiNK USB ADSL Modem Hurricane Series Installation Manual Download Page 19

Remove the GlobeSpan USB ADSL Modem software drivers by performing the following steps.

Note: The USB cable should not be unplugged until after the uninstall process has been completed. For Windows 98 applications, the cable

must be unplugged immediately following Step 6 below.

1.From your PC desktop click 

Start

-

Programs

-

GlobeSpan DSL Modem

-

Uninstall

. A notification message will appear indicating that

the setup process has begun.

2.Click 

Remove

 from the ‘DSL Modem Installer’ window.

3.A message will be displayed asking you to confirm the removal of the USB ADSL modem software, click 

Yes

.

4.The ‘Information’ window will be displayed reminding you not to unplug the USB cable until the uninstall process has been

completed. Click 

OK

.

A message will be displayed indicating the software is being removed.

8. Software Uninstall

-17-

Summary of Contents for USB ADSL Modem Hurricane Series

Page 1: ...PLEASE READ THIS FIRST USB ADSL Modem Hurricane Series Installation Guide OA ...

Page 2: ...ronment P 3 3 2 Installing Modem Driver and Diagnostic Program P 4 3 3 Running Diagnostic Software P 6 3 4 Guide for Diagnostic Software P 7 4 Connecting to the Internet P 8 5 To log out from the Internet P 9 6 Frequently Asked Questions P 10 7 Troubleshooting P 15 8 Software Uninstall P 17 9 Modem Features P 18 ...

Page 3: ...Attention Please Install driver FIRST before connecting the PROLiNK ADSL Modem 1 Unpack Accessory Checking ADSL MODEM USB Cable RJ 11 Cable Microfilters User s Manual Setup CD ROM 1 ...

Page 4: ...is already connected to it unplug the telephone cable from the wall outlet Connect the telephone cable from the phone set to the Phone Jack of the modem Connect one end of the telephone cable to the wall outlet and the other end the Line Jack of the modem Plug in the USB cable to the USB port of your computer 2 Installing Modem and Line 2 ...

Page 5: ...ded 20 MB of free hard disk space CD ROM drive for drivers and software installation Note If you are using other USB devices which need high USB bandwidth Pls Unplug them first or go to our web site www fida com to download special driver 64 MB of RAM IF you do not know your computer whether it meets mininum system requirement please go to your CD ROM Driver CD and launch Systemdetect systemdetect...

Page 6: ...e Open Box e g D setup The dialog box similar to Figure 1 appears click Next button When the dialog box similar to Fig ure 2 appears click Yes button When the dialog box similar to Figure 3 appears click Next button When the dialog box similar to Figure 4 appears click Finish button Figure 1 Figure 2 Figure 3 4 Figure 4 3 2 Installing Modem Driver and Diagnostic Software ...

Page 7: ...ilar to Figure 5 appears plug in the USB cable to your ADSL modem If it is already plugged in unplug it and then plug it back in When the dialog box similar to Figure 6 appears click Yes button to continue Figure 5 Figure 6 5 ...

Page 8: ...3 3 Running Diagnostic Software Double Click the UserDiag Icon on the desktop the dialog box similar to Figure 7 appears Press Test button to do Fault Control Utility Test Figure 7 6 ...

Page 9: ...Check your ADSL Line whether it is connected Check your ADSL Line whether it is activated Check your Modem Driver whether is installed properly Press View Log Button to see the more details Line Test Fail Check the driver whether it is v1 08 or above Check with your ISP Network Fail Check with your ISP Four Tests all Pass This is to confirm that you can use ADSL modem to login to the internet Pres...

Page 10: ...ilar to Figure 8 appears key in your User Name and Password then click Connect button If the Modem Connection icon appears at the bottom right hand side of your windows desktop that means you have successfully connected to the Internet Figure 8 4 Connecting to the Internet 8 ...

Page 11: ...your subscription is time based you will be billed on the login duration Double click the Modem Connection icon in the task at the bottom right hand side of your windows desktop When the dialog box similar to Figure 9 appears click the Disconnect button Figure 9 5 To log out from the Internet 9 ...

Page 12: ...o the user downstream will be the higher speed path This is in part due to the limitation of the telephone cabling system and the desire to accommodate the typical Internet usage pattern where the majority of data is being sent to the user programs graphics sounds and video with minimal upload capacity required keystrokes and mouse clicks Downstream speeds typically range from 768 Kb s to 9 Mb s U...

Page 13: ...efore vary perhaps dramatically as more users in a neighborhood get online at the same time Cable modem upstream traffic will in many cases be slower that ADSL either because the particular cable modem is inherently slower or because of the rate reductions caused by contention for upstream bandwidth slots Q07 Can I use the ADSL modem to do faxing A07 No you can t As the ADSL modem is not interferi...

Page 14: ...the ADSL modem speed is 1 5 8Mbps for downstream while 640Kbps 1 5Mbps for upstream Q11 What is the minimum system requirement for the broadband service A11 Intel Pentium 233Mhz or AMD K6 2 and above or Intel Celeron Microsoft Windows 98 SE ME 2000 64MB RAM 20MB of hard disk space an available USB port or USB Hub CD ROM Drive for driver and software installation ADSL service subscribed with an ADS...

Page 15: ...not slow down or decrease your access speed Q17 What is the maximum speed A17 PROLiNK Hurricane series ADSL modem has excellent results for performance We always make sure our modems comply with the ADSL standards which set the downstream speed up to 8 Mbps and the upstream speed up to 1 5 Mbps Of course the speed you currently have is limited by a number of factors First of all there s your servi...

Page 16: ...he GDSI ADSL dialer under Dial Up Networking but fail why A22 You can not configure ADSL modem which is not like normal modem Q23 My notebook hangs after I connect the modem for few minutes Can it be the modem fault Q23 No it could be power management problem you can try to disable Allow the computer turn off this device to save power in Power management of Prolink DSL Wan Modem under Device Manag...

Page 17: ...Solution Install the driver on the setup CD ROM 3 PROBLEM The modem is detected as unknown device after install the driver on the CD ROM Cause The modem is faulty Solution Pls contact our service center 4 PROBLEM The modem power LED keeps off Cause The Modem driver is not installed properly or the USB port faulty Solution 1 Install modem driver on the CD ROM 2 Check the USB port on your computer 5...

Page 18: ...t service provider 8 PROBLEM I am not able to connect to the internet Error 678 Cause ADSL line problem Solution Pls contact your internet service provider 9 PROBLEM I can connect to the internet but can not use IE or Netscape browser Solution Pls try to disable the proxy setting 10 PROBLEM I can connect to the internet but down load speed is very slow Solution Pls try to disable the proxy setting...

Page 19: ...t Programs GlobeSpan DSL Modem Uninstall A notification message will appear indicating that the setup process has begun 2 Click Remove from the DSL Modem Installer window 3 A message will be displayed asking you to confirm the removal of the USB ADSL modem software click Yes 4 The Information window will be displayed reminding you not to unplug the USB cable until the uninstall process has been co...

Page 20: ...all T1 413 G DMT and G lite compliant CO DSLAM equipment Software upgradeable Supports up to sixteen simultaneous ATM virtual connections Includes a Microsoft Windows control panel monitoring program for configuring the adapter and checking the status of the connection Provides two RJ 11 connectors one is for connection to the telephone line and another is for connection to the telephone Supports ...

Page 21: ...Service Center Tel 2965455 Fax 3925455 URL www fida com Email support fida com ...

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