Troubleshooting
Before calling for service please check the following points.
The freezer is not working
Check the plug is inserted correctly into the wall socket.
Check there is power to the wall socket by plugging in another appliance, if the
other appliance works check the fuse in the freezer plug.
The freezer is noisy when running
Check the freezer is level and it is not in contact with another appliance or kitchen
furniture.
The freezer does not cool sufficiently
If the door has been opened too often, or it has been left open for a while it will take time
for the freezer to reach its set temperature.
Check the airflow over the rear of the freezer has not been reduced due to insufficient
clearance.
The following characteristics should not be looked upon as a problem
A gentle trickling sound caused by coolant flowing through the pipe.
Compressor operating at high temperatures.
Prolonged idle periods
If you are going to leave the freezer idle for any period of time, proceed as follows:
Disconnect the freezer from the mains supply by removing the plug from the wall
socket. Clean and dry the inside as instructed under the heading of cleaning the
freezer.
Leave the door open to prevent any unpleasant smells from building up while the freezer
is not in use.
Maintenance
Moving your Freezer
Hold the freezer around its sides or base when moving it. Under no circumstance should
it be lifted with the edges of the top surface.
Location
Do not locate your Freezer near a heat source, EG cooker, boiler or radiator. Also avoid
direct sunlight in lean-to’s or sun lounges.
Leveling the Freezer
Make sure the Freezer is level. Use the rotating leveling feet at the front. If the Freezer is
not level, the doors and magnetic seal alignments will be affected.
Servicing
Repairs and maintenance of the appliance, should only be performed by a qualified
service agent.
