33
GB
Cleaning the drain pump
Drain the water out of the machine and then clean the drain pump.
Please inspect and clean the drain pump regularly.
Never remove the pump cover during a wash cycle. When replacing the pump cover,
ensure it is securely tightened so as to stop leaks.
TROUBLESHOOTING
Problems
Possible Cause
Possible Solutions
The washing machine
will not start.
The door is not properly closed.
Close the door properly.
Poor connection to the
power
supply.
Check connection to the
power supply.
Power failure.
Check the power supply.
Machine has not been
switched on.
Switch the machine on.
The door does not open.
Machine safety protection
is
working.
Unplug the machine from
the mains socket.
The detergent is not a low
suds type.
Check if the detergent is
appropriate.
Excessive use of detergent.
Reduce amount of
detergent
in the detergent
drawer.
Detergent remains in the
detergent drawer after
the programme is
complete.
Washing machine
vibrates or is too noisy.
Not all transit bolts have
been removed.
Remove all transit bolts.
Washing machine is
located on an
uneven surface or is not level.
Make sure the washing
machine is set on an even
surface and levelled.
Machine load is over 8 Kg.
Reduce amount of laundry
in the drum.
Drain hose is blocked.
Unblock the drain hose.
The filter is locked.
Unblock the filter.
Drain hose end is higher
than
100 cm above the floor.
Make sure
the drain hose
end is lower than 100 cm
above the floor.
Unbalance of the laundry.
Select a suitable programme.
Your Laundry was too dirty for the
programme you selected.
The amount of detergent used is
not appropriate.
Clothes exceeding the maximum
capacity have been filled in your
machine.
Do not to exceed the
maximum capacity of your
machine.
Use more or less detergent,
following the manufaturer's
instructions.
Add clothes or run a
spinning
programme again.
The washing machine
does not drain and/or
spin.
The
washing result
is
not
good.
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