Prokonian 064-4004-6, Owner'S Manual, Page: 15 / 32

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PROKONIAN ELECTRIC FIREPLACE MODEL
Prokonian Inc. (hereinafter referred to collectively as the (“company”) warrants that your new Prokonian Electric
Fireplace is free from manufacturing and materials defects for a period of one year from date of purchase. Subject
to following conditions and limitations.
1. The electric fireplace must be installed and operated at all times in accordance with the installation and
operating instruction furnished with the product. Any unauthorized repair, alteration, willful abuse, accident, or
misuse of the product shall nullify this warranty.
2. This warranty is non-transferable, and is made to the original owner, provided that the purchase was made
through an authorized supplier of the company.
3. The warranty is limited to the repair or replacement of part(s) found to be defective in material or
workmanship, provided that such part(s) have been subjected to normal conditions of use and service, after said
defect is confirmed by the company’s inspection.
4. This warranty does not cover the LED light bar included with the Prokonian Electric Fireplace.
5. The Company may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the
wholesale price of the defective part(s).
6. Any installation, labor construction, transportation, or other related costs/expenses arising from defective
part(s), repair, replacement, or otherwise of same , will not be covered by this warranty, nor shall the Company
assume responsibility for same.
7. The owner/user assumes all other risks. If any including the risk of any direct, indirect or consequential loss or
damage arising out of the use. Or inability to use the product, except as provided by law.
8. All other warranties – expressed of implied – with respect to the product, its components and accessories, or
any obligations / liabilities on the part of the Company are hereby expressly excluded.
9. The Company neither assumes, nor authorizes any third party to assume, on it behalf, any other liabilities with
respect to the sale of the Prokonian product.
10. The warranties as outlined within this document do not apply to non Prokonian accessories used in
conjunction with the installation of this product.
11. This warranty gives you specific legal rights, and you may also have other right which vary from state to state.
This warranty is void if:
a. The fireplace is subjected to prolonged periods of dampness or condensation.
b. Any unauthorized alteration, willful abuse, accident, or misuse of the product.
c. You do not have the original receipt of purchase.
Contact the company, at serviceprokonian@jakeglobal.com or call +1-844-455-4621 have your warranty, your
sales receipt, location of purchase and the model / serial number of your Prokonian products.
Email: serviceprokonian@jakeglobal.com
Call: +1-844-455-4621
1 YEAR LIMITED WARRANTY
BASIC WARRANTY
IF WARRANTY SERVICE IS NEEDED
CUSTOMER SERVICE