Problem and alarm code
Possible cause and solution
The programme does not start.
• Make sure that the appliance door is closed.
• The appliance recharges the resin inside the
water softener. The duration of the procedure is
approximately 5 minutes.
The appliance does not fill with water.
• The indicator
flashes 1 time in‐
termittently.
• Acoustic signal sounds 1 time inter‐
mittently.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply
is not too low. For this information, contact your
local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is not
clogged.
• Make sure that the inlet hose has no kinks or
bends.
The appliance does not drain the wa‐
ter.
• The indicator
flashes 2 times in‐
termittently.
• Acoustic signal sounds 2 times in‐
termittently.
• Make sure that the sink spigot is not clogged.
• Make sure that the interior filter system is not
clogged.
• Make sure that the drain hose has no kinks or
bends.
The anti-flood device is on.
• The indicator
flashes 3 times in‐
termittently.
• Acoustic signal sounds 3 times in‐
termittently.
• Close the water tap.
• Make sure that the appliance is correctly instal‐
led.
• Make sure the baskets are loaded as instructed
in the user manual.
Malfunction of the water level detection
sensor.
• The indicator
flashes 4 times in‐
termittently.
• Acoustic signal sounds 4 times in‐
termittently.
• Make sure that the filters are clean.
• Switch the appliance off and on.
Malfunction of the wash pump or the
drain pump.
• The indicator
flashes 5 times in‐
termittently.
• Acoustic signal sounds 5 times in‐
termittently.
• Switch the appliance off and on.
Progress 19
