ProForm 365e CrossWalk User Manual Download Page 16

16

TROUBLESHOOTING

Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and
follow the steps listed. If further assistance is needed, please call the toll-free telephone number on the
front cover of this manual.

PROBLEM: The power does not turn on

SOLUTION:

a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor

is plugged into a properly grounded outlet (see page 10). Use only a single-outlet surge suppres-
sor that meets all of the specifications described on page 10. Important: The treadmill is not com-
patible with GFCI-equipped outlets.   

b. After the power cord has been plugged in, make sure that the key is fully inserted into the console.

c. Check the reset/off circuit breaker located on the

treadmill frame near the power cord. If the switch
protrudes as shown, the circuit breaker has tripped.
To reset the circuit breaker, wait for five minutes
and then press the switch back in. 

PROBLEM: The power turns off during use

SOLUTION:

a. Check the circuit breaker located on the treadmill frame near the power cord (see the drawing

above). If the circuit breaker has tripped, wait for five minutes and then press the switch back in.

b. Make sure that the power cord is plugged in. If the power cord is plugged in, unplug it, wait for

five minutes, and then plug it back in.

c. Remove the key from the console. Reinsert the key fully into the console.

d. If the treadmill still will not run, call the telephone number on the front cover of this manual.

PROBLEM: The displays of the console do not function properly

SOLUTION:

a. Remove the key from the console and 

UNPLUG THE

POWER CORD.

Remove the Screws (28) from the

Hood (29), and carefully lift the Hood off. 

Locate the Reed Switch (13) and the Magnet (63) on
the left side of the Pulley (75). Turn the Pulley until
the Magnet is aligned with the Reed Switch. 

Make

sure that the gap between the Magnet and the
Reed Switch is about 1/8”.

If necessary, loosen the

Screw (28), move the Reed Switch slightly, and then
retighten the Screw. Re-attach the hood, making sure
that the screws are tightened into the original holes.
Run the treadmill for a few minutes to check for a
correct speed reading. 

Tripped

Reset

c

28

28

28

28

29

a

63

28

13

Top

View

1/8”

75

Summary of Contents for 365e CrossWalk

Page 1: ...ONS As a manufacturer we are com mitted to providing complete customer satisfaction If you have questions or if parts are damaged or missing PLEASE CONTACT OUR CUSTOMER SERVICE DEPARTMENT DI RECTLY CA...

Page 2: ...MENT 10 HOW TO FOLD AND MOVE THE TREADMILL 14 TROUBLESHOOTING 16 CONDITIONING GUIDELINES 18 ORDERING REPLACEMENT PARTS Back Cover LIMITED WARRANTY Back Cover Note An EXPLODED DRAWING and a PART LIST a...

Page 3: ...number 146148 or see your local electronics store 12 Failure to use a properly functioning surge suppressor could result in damage to the con trol system of the treadmill If the control sys tem is dam...

Page 4: ...e only 25 This treadmill is intended for in home use only Do not use this treadmill in a commer cial rental or institutional setting WARNING Before beginning this or any exercise program consult your...

Page 5: ...e product model number and serial number before calling The model number of the treadmill is DTL3495 0 The serial num ber can be found on a decal attached to the treadmill see the front cover of this...

Page 6: ...res the included allen wrenches and your own phillips screwdriver and rubber mallet For help identifying the assembly hardware see the drawings below If a part is not in the parts bag first check to s...

Page 7: ...to use needlenose pli ers to pull the Wire Harness out of the hole Press a Handrail Cap 103 onto the lower end of the Right Handrail 16 as shown Set the Right Handrail on the right Upright 38 while sl...

Page 8: ...s 53 into the large hole in the side of the Right Handrail 16 Securely tighten the plastic ties on the bottom of the Console Base to prevent the Wire Harness from slipping Then cut off the ends of the...

Page 9: ...uded Keep the included allen wrenches in a secure place The large allen wrench is used to adjust the walking belt see page 17 To protect the floor or carpet place a mat under the treadmill 7 Attach th...

Page 10: ...malfunc tion or break down grounding provides a path of least resistance for electric current to reduce the risk of elec tric shock This product is equipped with a cord having an equipment grounding c...

Page 11: ...button or the Speed button to start the walking belt A moment after the button is pressed the walking belt will begin to move Hold the handrails and begin walking As you exercise change the speed of t...

Page 12: ...of measurement hold down the Stop button insert the key into the console and continue to hold the Stop button for a moment An E for English miles or an M for metric kilometers will appear in the Fat C...

Page 13: ...ack for a total body workout move the upper body arms forward and back as you walk on the treadmill To vary the intensity of your upper body exercise the resistance of the upper body arms can be adjus...

Page 14: ...ll until the storage latch closes over the catch Make sure that the storage latch is fully engaged over the catch To protect the floor or carpet from damage place a mat under the treadmill Keep the tr...

Page 15: ...the left Pivot the treadmill down until the frame and the foot rail are past the storage latch 2 Hold the treadmill firmly with both hands and lower the tread mill to the floor Do not drop the treadm...

Page 16: ...the circuit breaker located on the treadmill frame near the power cord see the drawing above If the circuit breaker has tripped wait for five minutes and then press the switch back in b Make sure that...

Page 17: ...o overtighten the walking belt Plug in the power cord insert the key and run the treadmill for a few minutes Repeat until the walking belt is centered b If the walking belt slips when walked on first...

Page 18: ...be aerobic Aerobic exercise is activity that requires large amounts of oxygen for prolonged periods of time This increases the demand on the heart to pump blood to the muscles and on the lungs to oxyg...

Page 19: ...les Stretch With one leg in front of the other reach forward and place your hands against a wall Keep your back leg straight and your back foot flat on the floor Bend your front leg lean forward and m...

Page 20: ...Warning Decal 60 2 Isolator 61 1 Catch 62 1 Frame Spacer Left 63 1 Magnet 64 2 Incline Leg Pivot Bolt 65 1 Belly Pan 66 1 Latch 67 1 Walking Belt 68 3 Wire Tie 69 4 Wire Tie Clamp 70 1 Incline Wire 7...

Page 21: ...40 76 77 64 55 8 92 54 55 95 95 96 94 93 92 19 90 70 28 28 33 28 33 34 28 31 31 28 46 47 57 76 36 37 76 35 38 53 76 26 76 88 80 18 22 23 19 20 48 21 14 42 15 14 53 112 111 110 104 105 108 106 107 109...

Page 22: ...uential damages arising out of or in con nection with the use or performance of the product or damages with respect to any economic loss loss of property loss of revenues or profits loss of enjoyment...

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