1. Press reset button on home link bridge to
make it reset to defaults.
2. Reset router.
1. Use a damp cloth to gently clean the device.
2. Dry the device after cleaning it.
Symptom
Power source error
Connection to router is
abnormal
LAN LED light is on,
WAN LED is blinking
Reason/cause
Solution
Data was sucessfully
sent from device, but
does not show in the
users Profile plan
account.
Computer is connected to
internet but home link
bridge is unable to
connect
Not chosen user for
the device
Check the power source connection
Add user online
Assign data online
1. Check connection between power and router.
2. Check connection between bridge & router.
3. Reset router.
Turn on power, LAN and
WAN LED light is
blinking
Turn on power, LAN &
WAN LED lights are off
Data can’t automatically
distinguish the user
Cleaning
Trouble shooting
