2
2
PROBLEM
ODS/pilot has flame but continues to
spark
ODS/pilot has flame but burner does
not light
Delayed ignition at burner
Burner backfiring during combustion
Slight smoke or odor during initial
operation
Dark residue on logs or inside of
fireplace
Heater produces a clicking/ticking
noise just after burner is lit or shut off
POSSIBLE CAUSE
1. Thermocouple connection loose
2. Low gas pressure
3. Dirty or partially clogged ODS pilot
4. Thermocouple damaged
5. Gas valve or regulator damaged
1. Burner injector clogged
2. Inlet gas pressure is too low
3. Thermocouple leads disconnected
or improperly connected
4. Batteries weak
1. Manifold pressure is too low
2. Burner parts or injector clogged
1. Damaged burner injector
2. Excessive supply pressure dam-
aged regulator
1. Residues from manufacturing
processes
2. Not enough air
3. Excessive supply pressure dam-
aged regulator
1. Improper log placement
2. Air holes at burner inlet blocked
3. Burner flame holes blocked
1. Metal expanding while heating or
contracting while cooling
REMEDY
1. Check that connectors are secure
on module
2. Contact local gas company
3. Clean ODS/pilot (see Care and
Maintenance, page 18)
4. Replace thermocouple
5. Contact dealer
1. Clean burner (see Care and
Maintenance, page 18) or replace
burner injector
2. Contact local gas company
3. Reconnect leads (see wiring dia-
gram)
4. Replace batteries
1. Contact local gas company
2. Clean burner (see Care and Main-
tenance, page 18)
1. Clean burner injector (see Care
and Maintenance, page 18)
2. Replace gas regulator
1. Problem will stop after a few hours
of operation.
2. Check burner for dirt and debris. If
found, clean burner (see Care and
Maintenance, page 18)
3. Replace gas regulator
1. Properly place logs (see
Log
Placement
, page 13)
2. Clean out air holes at burner inlet.
Periodically repeat as needed
3. Remove blockage
1. This is common with most heat-
ers. If noise is excessive, contact
qualified service technician.
