4
TROUBLE SHOOTING
Problems:
Solutions:
The pump doesn't work
1. Check if the plug is inserted firmly into the outlet.
2. Turn on the power switch again.
* If the power indicator is ON and the pump still doesn't work,
contact your local dealer immediately.
* If the power indicator is OFF, there may be a faulty outlet.
Try to connect the power cord to another outlet. If the power
indicator is still OFF, contact a qualified electrician for main
power check.
Incomplete inflation
1. For a quick check, adjust the pressure to Firm.
(Low Pressure)
2. Check to see if the tubes connected to the pump are twisted
or there is any leakage occurring.
* Always keep the tubes straight.
* Change tubes if there is any leakage.
* Ensure the CPR valves are closed. Ensure every single cell is
not broken.
Slow Air Flow
1. A dirty filter may decrease the air flow. Replace the filter when
dirty.
* Check the air filter at the back of the pump at least once a
month.
LIMITED WARRANTY
Your Proactive Medical branded product is warranted to be free of defects in materials and
workmanship
for
2
Years
Non-Prorated from the date of purchase for the original consumer
.
This device was built to exacting standards and carefully inspected prior to shipment. This Non-
Prorated
2 Year
Warranty is an expression of our confidence in the materials
and workmanship of our products and our assurance to the consumer of years of
dependable service. This warranty does not cover device failure due to owner misuse or
negligence, or normal wear and tear. The warranty does not extend to non-durable
components, such as rubber accessories, casters, and grips, which are subject to normal
wear and need periodic replacement. If you have any questions about your Proactive
Medical device or this warranty, please contact an authorized Proactive Medical dealer.
Weight Capacity: 350 lbs.
