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If your heater fails to operate, please follow these procedures:
This heater is intended to be a ceiling-mounted heater. It has a thermal cut-off protection. If the
thermal cut-off protection trips, then,
switch off the power
.
Switch off the circuit breaker.
The
unit should reset automatically after 10 minutes. If the thermal cut-off protection trips again,
consult a certified electrician to determine the reason for overheating.
Problem
Probable Cause
Solution
Unit is not
heating.
Overheat protection has temporarily
deactivated the heater.
Turn the heater OFF;
Switch off the
circuit breaker.
Wait 10 minutes before
turning on the heater
Breaker/Fuse has been tripped.
Check your electrical box to confirm the
breaker has not been blown. This may
occur if the receptacle is shared between
other high consumption appliances.
The heater
is producing
a burning
smell.
Check & ensure there are no
combustible materials within 0.9
meters (3 feet) surrounding the
heater.
Remove any combustible items from the
heater.
A drop of oil fell on the heating coil
during the manufacturing process. It
will quickly evaporate and should not
occur again.
Ensure room in which heater is situated is
well ventilated.
Ensure a minimum clearance of 4.5
inches (11.5 cm) from both sides and
rear of heater to adjacent walls.
Reposition the heater so there is enough
space around the heater to the adjacent
walls.
PLEASE DO NOT ATTEMPT TO OPEN OR REPAIR THE HEATER YOURSELF. DOING SO
COULD CAUSE DAMAGE OR PERSONAL INJURY.
TROUBLESHOOTING
