This is a sophisticated hobby Product and not a
toy. It must be operated with caution and common
sense and requires some basic mechanical ability.
Failure to operate this Product in a safe and
responsible manner could result in injury or damage
to the Product or other property. This Product
is not intended for use by children without direct
adult supervision.
Your local hobby store and/or place of purchase
cannot provide warranty support or repair. Once
assembly, setup or use of the Product has been
started, you must contact Horizon directly. This will
enable Horizon to better answer your questions
and service you in the event that you may need any
assistance.
If this Product needs to be inspected or repaired,
please call for a Return Merchandise Authorization
(RMA). Pack the Product securely using a shipping
carton. Please note that original boxes may be
included, but are not designed to withstand the
rigors of shipping without additional protection. Ship
via a carrier that provides tracking and insurance
for lost or damaged parcels, as
Horizon is not
responsible for merchandise until it arrives and is
accepted at our facility
. A Service Repair Request
is available at www.horizonhobby.com on the
“Support” tab. If you do not have internet access,
please include a letter with your complete name,
street address, email address and phone number
where you can be reached during business days,
your RMA number, a list of the included items,
method of payment for any non-warranty expenses
and a brief summary of the problem. Your original
sales receipt must also be included for warranty
consideration. Be sure your name, address, and
RMA number are clearly written on the outside of
the shipping carton.
The Product manual contains instructions for safety,
operation and maintenance. It is essential to read
and follow all the instructions and warnings in the
manual, prior to assembly, setup or use, in order to
operate correctly and avoid damage or injury.
For questions or assistance, please direct your
email to [email protected], or
call 877.504.0233 toll-free to speak to a service
technician.
Safety Precautions
Questions, Assistance, and Repairs
Inspection or Repairs
