6–12
Troubleshooting
Table 6–1 LCD Message Troubleshooting Table (continued)
Displayed Message
Can
User
Correct?
Explanation
Solution
STACKER JAM
Yes
Paper is jammed in the
power stacker area.
Remove paper.
TCB CORRUPTED*
No
Fatal firmware error on
controller board.
Contact your authorized service
representative.
1
UNDEF INTERRUPT*
No
Fatal firmware error on
controller board.
Contact your authorized service
representative.
1
1
Before contacting an authorized service representative, power off the printer, wait 15 seconds,
then power it back on and rerun your print job. If the message reappears, press
CLEAR. If the fault message still displays, then contact your authorized service
representative
.
Summary of Contents for P5005A
Page 1: ......
Page 7: ...Contents iv...
Page 11: ...1 4 Introduction...
Page 175: ...4 122 Configuration Menus...
Page 193: ...5 18 Interfaces...
Page 215: ...A 10 Printer Specifications...
Page 216: ...Demand Printing B 1 B Demand Printing Overview B 2 Simple Tear B 3 Form Saver Mode B 5...
Page 223: ...C 2 ASCII Character Set...