Half-price Replacements Policy
Because your satisfaction is our priority, it is our pleasure to offer Half-Price Replacements on every purchase you make. Product(s) or part(s) that are currently available in our line can be replaced at
just half the current suggested retail price if it becomes broken or damaged in use. To receive a replacement at half price you must return an identifiable piece of the product with the original sales
receipt. Please contact your Princess House Consultant or Princess House Customer Service for assistance in making your return. If you are unable to return an identifiable piece of the product with the
original sales receipt, you may replace your product at the current full suggested retail value through your Princess House Consultant or by contacting Princess House Customer Service.
WARRANTY:
Princess House offers a lifetime warranty to replace our Mi Cocina Cast Iron Cookware if found defective in material, construction or workmanship when the product is used in normal
domestic household use and in accordance with the care and use instructions provided. Princess House shall have the right to determine if the item is defective and, at its option, replace it with a
similar or equivalent item, or provide a refund of the purchase price. In order for a replacement or refund to be made, the defective product must be returned at customer’s expense to Princess House
with a brief explanation and proof of purchase. This warranty excludes damage caused by accident, misuse, or abuse, including overheating. This warranty does not apply to scratches, chips, stains,
discoloration or other damage to external or internal surfaces of the unit which does not impair the functional utility of the cookware.
THIS WARRANTY IS LIMITED AND EXPRESS TO THE TERMS
AND CONDITIONS SET FORTH HEREIN. THIS WARRANTY DISCLAIMS ANY AND ALL WARRANTIES OF IMPLIED MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL
PRINCESS HOUSE BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM THE SALE OR USE OF THE PRODUCT.
This warranty gives you specific legal rights which
may vary from state to state. Some of the provisions set forth above may not be applicable to you.
Storage
• Always allow your Comal to fully dry before putting it away.
• Store your Comal in a dry cabinet or in a space away from steam.
Cooking & Grilling Tips
• It is important that the cooking surface is hot before cooking begins.
• Take a few drops of water on your fingers and scatter over the hot
surface. If the water sizzles and evaporates almost immediately, your
Comal is hot and ready for use.
• Searing will not be successful if the cooking surface is too cool or if
the food is too wet.
• Place your empty Comal on MEDIUM heat and allow it to heat for
several minutes.
• Do not add oil to your cold Comal. As the oil heats up, it may
become too hot and smoke.
• Grapeseed, vegetable, canola and corn oils are recommended.
Olive oil may cause excessive smoking.
Cleaning & Care
• Before washing your Comal, always allow it to cool completely.
This will take about 20-30 minutes.
• If there is food residue stuck on the surface of your Comal, allow it
to cool for 10 minutes, then add warm water to the surface and
dispense a little dish soap using your Princess House
®
Specialty
Soap Dispensing Scrub Brush. Use the brush to gently remove
stuck-on food residue and let cool completely before washing.
• Submerging a hot cast iron comal into cold water may damage the
pan and the enamel interior finish.
• To avoid damaging the coating, do not use abrasive brushes,
sponges or cloths, metallic pads or harsh cleaning agents and bleach
or cleaners with bleach.
• We recommend using the Princess House
®
Specialty Soap Dispensing
Scrub Brush or Non-Scratch Sponge to remove food residue on your
Comal’s surface.
•
Do not
submerge your Comal in water for long periods of time.
This may cause rust to appear on the rim. We recommend seasoning
the rim of your Comal with vegetable oil after dishwashing to
protect it from rusting.
Dishwasher Use
• Your Comal can be washed in the dishwasher. However, we
recommend hand washing to avoid dulling the enamel
interior finish.
• We recommend seasoning the rim of your Comal with vegetable oil
after dishwashing to protect it from rusting.
• Dullness on the cooking surface is not a defect and doesn’t affect
cooking performance. However, you may need to re-season it to
restore its original finish.
• When placing your Comal in the dishwasher,
always
let the full
cycle finish before opening the door. This will ensure your Comal
is completely dry.
Caution
• Always use oven mitts or potholders when lifting or moving your
Comal.
• Always place your hot Comal on a trivet. Never leave it on an
unprotected surface that may melt or become damaged by the
intense heat of the pan.
• Your Comal is
NOT
safe for microwave use or for use over open
campfires or directly on hot charcoal.
• Removing your Comal from a hot grill could cause oil or grease
to spill onto the hot grill, which could cause flare-ups.
• Do not leave your hot Comal unattended.
