19
CUSTOMER SERVICE & WARRANTY
WARRANTY
You MUST register your PROOF
®
Cam online within (30) days of receipt to receive
the 1 Year warranty AND present a “Proof of Purchase” to receive warranty
protection. If neither of these are presentable, we will not replace your item.
Up to 1 YEAR LIMITED WARRANTY
Primos
®
Hunting (“Primos”) warrants the PROOF
®
Cam to be free from defects in workmanship and
materials, under normal use and conditions, for the time periods and terms as set forth below. According
to this Limited Warranty Primos
®
will, at its discretion, (a) repair the production using new or refurbished
parts or (b) replace the product with a new or refurbished product (product that has been returned to
its original specifications). In the event of a defect, these are the exclusive remedies available to the
original consumer purchaser only and is not assignable or transferable.
Terms: You must register your PROOF
®
Cam and keep the “Proof of Purchase” to receive warranty protection.
on your Camera.
**Go online to www.primos.com/registration and complete the Online Registration. You have 1 month
from date of purchase to register your PROOF
®
Cam online.
** visit primos.zendesk.com for FAQ, PDF manuals & camera support
Limitations: This warranty is valid only if the product is used for the purpose for which it was designed.
It does not cover: 1) products which have been damaged by negligence/misuse (including, but not
limited to, improper storage, battery leakage and water damage caused by submersion), accident or
which have been modified or repaired by unauthorized persons; 2) cracked or broken housing of units
damaged by excess heat or impact/force; 3) damage caused by wild animals 4) the cost of shipping
this product to the factory for service and its return to you.
Instructions:
In the event warranty service is needed, please contact Primos
®
Customer Service ([email protected]) or
call 1-800-523-2395 to obtain return information.
1. Remove SD memory card and batteries from product and pack in well-padded or highly protective
box. Primos
®
Hunting will NOT be responsible for damage incurred in returning product for repair.
2. Include Return Form and “Proof of Purchase” in with return.
3. Send product prepaid to: Primos Camera Returns/Repair
Attn:
Lab
Repair
9200
Cody
Overland Park, KS 66214
