33
Ultimate
www.pridemobility.com
I X . B A S I C T R O U B L E S H O O T I N G
Any electromechanical device occasionally requires some troubleshooting. However, most of the problems that
may arise can usually be solved with a bit of thought and common sense. Many of these problems occur because
the batteries are not fully charged or because the batteries are worn down and can no longer hold a charge.
DIAGNOSTIC FLASH CODES
The diagnostic flash codes for your scooter are designed to help you perform basic troubleshooting quickly and
easily. A diagnostic flash code will flash from the status LED in the event one of the conditions listed below develops.
NOTE: Your scooter will not run unless the flash code condition is resolved and the scooter has been
turned off, then turned back on.
What if all the systems on my scooter seem to be “dead”?
!
Make certain that the key is in the “on” position.
!
Check that the batteries are fully charged. See V. “Batteries and Charging.”
!
Push in the main circuit breaker reset button. See IV. “Your Scooter.”
!
Make certain that both battery harnesses are firmly connected to their receptacles on the rear section. See
VIII. “Disassembly and Assembly.”
!
Make sure that the front-to-rear harness is firmly connected. See VIII. “Disassembly and Assembly.”
!
Check the 3-amp fuse located on the lower portion of the tiller console. See X. “Care and Maintenance” for
fuse replacement.
!
Be sure the power down timer feature hasn’t been activated. See VI. “Operation.”
What if my scooter does not move when I press the throttle control lever?
!
When the manual freewheel lever is pulled up, the brakes are disengaged and all power to the motor/transaxle
assembly is cut.
!
Push down on the manual freewheel lever, turn the scooter off, and then turn the scooter on to return to normal
scooter operation.
FLASH CODE
CONDITION
SOLUTION
! ! ! ! !
Batteries are too low to operate
the scooter or the charger is
operating.
Charge the batteries or unplug the off-board charger
power lead from the electrical outlet.
! !
Controller is hot; the scooter
seems to be losing power.
Shut down the scooter for a minimum of several
minutes to allow the controller to cool.
! ! ! !
Wig wag fault; the throttle
controle lever is not responding.
Contact your authorized Pride Provider for assistance.
! ! ! ! !
The manual freewheel lever is in
the freewheel position.
Turn the key to the off position, push the manual
freewheel lever to the drive position, and restart
your scooter.
! ! ! ! ! !
The scooter is operating with the
charger attached.
Unplug the off-board charger lead from the
charger power lead receptacle.
