2 www.pridemobility.com INFINFB2468/Rev. A/May 2010
What if my Jazzy 614/Jazzy 614HD is operating slower than it has in the past?
Determine the speed at which the chair is set.
Check the speed settings.
Determine when the batteries were last charged.
When the batteries are low, they supply less power to the
motors; this causes the motors and the wheels to spin at a slower rate.
Determine the temperature of the power chair at the time the problem occurred. What kind of terrain
was the end user driving over? If used outside, how long has it been outside?
The Jazzy 614/Jazzy 614HD
electronical system will protect itself from overheating when its internal temperature gets too high by reducing
the amount of power that goes to the motors. When this happens, the Jazzy 614/Jazzy 614HD will gradually
slow down to a stop if the internal temperature is too high. Allow the Jazzy 614/Jazzy 614HD to cool down
and it will resume normal speeds. Try to maintain an even speed and avoid stop-and-go driving, also limit
baggage weight to essential items.
What if my Jazzy 614/Jazzy 614HD begins pulling to one side?
Determine if the joystick is being deflected straight.
Even a small amount of deflection right or left will
cause the chair to veer over a long distance.
Determine if the Jazzy 614/Jazzy 614HD has pneumatic tires. If so, are both tires inflated to the proper
pressure?
Maintain but do not exceed the psi/bar/kPa air pressure rating indicated on each tire if equipped
with pneumatic tires. If one tire is inflated more than the other, the power chair will pull to the side that is
underinflated.
NOTE: If the tires on your power chair list the psi rating only, use the following conversion formulas to find
the bar or kPa rating: bar = psi x 0.06895; kPa = psi x 6.89476.
Determine if the caster wheels are pivoting freely.
If either caster is not pivoting freely, the unit will veer
to the side.
What if my Jazzy 614/614HD makes clicking noises?
Determine if the click happens just one time after the joystick is pressed forward, backward, or side-to-
side.
If so, the click is the sound of the brake releasing to allow the motors to turn.
Determine if the click continues while driving the unit.
If the unit is new, the customer should continue to
use the unit for a month, then call back if the problem persists.
Determine at what time the noise began.
If the unit is new, the customer should continue to use the unit for
a month, then call back if the problem persists.
B
ASIC
T
ROUBLESHOOTING
I
NSTRUCTIONS
: J
AZZY
614/J
AZZY
614HD
WITH
D
YNAMIC
C
ONTROLLER
