Preventice Solutions eVent + Patient Instruction Manual Download Page 8

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Ordering additional supplies

Phone:

888.500.3522 (press 1, 1, 3)

Email:

[email protected]

Hours:

7:30 a.m. - 5:00 p.m. CST

Returning your monitor

Phone:

888.500.3522 (press 1, 5)

Email:

[email protected]

Hours:

7:30 a.m. - 7:00 p.m. CST

Issues with the monitor

Phone:

888.500.3522 (press 1, 1, 4)

Email:

[email protected]

Hours:

24 hours a day, 7 days a week

Monitoring Center

Phone:

888.500.3522 (press 1, 1, 1)

Email:

[email protected]

Hours:

24 hours a day, 7 days a week

Billing assistance

Phone:

888.400.3522

Email:

[email protected]

Hours:

8:00 a.m. - 5:00 p.m. CST

General information

Phone:

888.747.1442

Web:

www.preventicesolutions.com/patients.html

Hours:

8:00 a.m. - 5:00 p.m. CST

Return your monitor to UPS on: ------------ / ------------ / ------------

Summary of Contents for eVent +

Page 1: ...Preventice Services LLC and Preventice Technologies Inc are independent wholly owned subsidiaries of Preventice Solutions Inc Patient Instruction Manual eVent ...

Page 2: ... that you do not receive a bill for the value of the equipment in your possession up to 750 please return the equipment immediately after your service ends Any request for an extension of your study beyond your prescribed study needs to come from your physician through a new order sent to Preventice Services Be aware that the second study may not be covered by all insurance providers and you may b...

Page 3: ...immediately if your symptoms worsen If you are experiencing a medical emergency dial 911 Your physician has prescribed you the eVent Monitoring System and monitoring center service provided by Preventice Services to help diagnose potential heart rhythm problems The eVent is designed to record abnormal heart rhythms when you feel symptoms You must use the monitor for the length of time your doctor ...

Page 4: ...act with the skin Press the RECORD button until you hear an audible tone Release the button The number of beeps will indicate the number of recordings stored A fluctuating sound indicates monitor is recording Hold as still as possible but continue breathing normally A final series of beeps indicates the updated number of recordings You may remove the monitor from your chest Recording an Event ...

Page 5: ...data should be transmitted to the Monitoring Center Call 888 500 3522 For the best quality transmit recordings from a land line phone When instructed by a technician hold the device s speaker over the telephone s mouthpiece Press the SEND button until you hear an audible tone immediately release When the tone stops the transmission is complete Pick up the phone to speak with the technician and ver...

Page 6: ...eplacement batteries Place the monitor on a table front side up Slide the battery drawer open Insert your finger under the old batteries and pop them out Insert two new batteries into the battery drawer making sure the positive side faces up Slide the battery drawer back into place Removing the batteries does not erase the contents of the monitor s memory ...

Page 7: ...x 2 Remove the adhesive strip from the flap on the shipping box and seal securely The prepaid UPS return label is already affixed to the bottom of the box 3 Drop off package at any UPS Drop Box or The UPS Store For assistance call Preventice at 888 500 3522 Note If you have lost or damaged the equipment Preventice will mail you an invoice for the cost of the item ...

Page 8: ...rtroubleshooting preventice com Hours 24 hours a day 7 days a week Monitoring Center Phone 888 500 3522 press 1 1 1 Email lab preventice com Hours 24 hours a day 7 days a week Billing assistance Phone 888 400 3522 Email reimbursementinfo preventice com Hours 8 00 a m 5 00 p m CST General information Phone 888 747 1442 Web www preventicesolutions com patients html Hours 8 00 a m 5 00 p m CST Return...

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Preventice Solutions eVent +, Patient Instruction Manual

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