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Questions & Answers
Occasionally my slicer/shredder will not turn on, or the ON-OFF switch works
intermittently. Why is this?
Most likely the food chamber assembly is not attached properly to the motorized
base. The slicer/shredder power switch is designed to work only when the food
chamber is centered with the handle on the motorized base. Either the ON-OFF
latch on the motorized base is not positioned directly between the two tabs on the
food chamber (Fig. G) or the interlock bracket on the bottom of the food chamber
assembly (Fig. H) is not positioned in the bracket slot on the front of the motorized
base (Fig. I). Should the ON-OFF switch operate intermittently, check the position
of the food chamber. Realign it so it is centered properly.
Sometimes I have trouble disengaging the food chamber
assembly from the motorized base. What am I doing wrong?
You probably forgot to turn the slicer/shredder power switch off.
The unit is designed with a safety switch feature which prevents
the food chamber from being removed when the slicer/shredder
power switch is in the ON position.
Why do I sometimes have to use a lot of pressure to get food out
of the slicing/shredding chute or no food comes out at all?
Any of the following may be occurring:
1. You have packed the food chamber too tightly. Foods should fit loosely in the food chamber. Leafy vegetables,
such as cabbage and lettuce, should be cut into chunks the size of the food chamber.
2. The food is not fresh and firm. All food slices and shreds better when it is fresh and firm.
3. Pieces of the fruit or vegetable may have wrapped around the cutting cone during processing or may have become
wedged in the cutting cones preventing food from coming out. If this occurs, simply disconnect the unit from the
outlet, remove the cutting cone, and clean out the buildup of food.
4. You may be slicing or shredding a hard vegetable, such as a sweet potato, or shredding cheese. Cheese and hard
vegetables may require more pressure on the food guide. Sometimes when slicing or shredding hard vegetables or
when shredding cheese, the motor may sound as if it is laboring. This is normal.
Fig. G
ON-OFF
latch
Food chamber
Tabs
Motorized
base
Fig. H
Fig. I
Interlock
bracket
Bracket
slot
