5
Consumer Service Information
If you have any questions regarding the operation of your PRESTO
®
appliance or need parts for your appliance, contact us by any of
these methods:
• Call 1-800-877-0441 weekdays 8:00 AM to 4:00 PM (Central Time)
• Email us through our website at www.GoPresto.com/contact
• Write: National Presto Industries, Inc.
Consumer Service Department
3925 North Hastings Way, Eau Claire, WI 54703-3703
When contacting the Consumer Service Department, please indicate the model number and series code for the skillet. These numbers
can be found on the bottom of the plug guard.
Please record this information:
Model Number ____________________
Series Code ________________ Date Purchased ___________________
Inquiries will be answered promptly by telephone, email, or letter. When emailing or writing, please include a phone number and a
time when you can be reached during weekdays if possible.
The Presto Factory Service Department is equipped to service PRESTO
®
appliances and supply genuine PRESTO
®
parts. Genuine
PRESTO
®
replacement parts are manufactured to the same exacting quality standards as PRESTO
®
appliances and are engineered
specifically to function properly with its appliances. Presto can only guarantee the quality and performance of genuine PRESTO
®
parts. “Look-alikes” might not be of the same quality or function in the same manner. To ensure that you are buying genuine
PRESTO
®
replacement parts, look for the PRESTO
®
trademark.
Canton Sales and Storage Company
Presto Factory Service Department
555 Matthews Dr.
Canton, MS 39046-3251
PRESTO
®
limited Warranty
This quality PRESTO
®
appliance is designed and built to provide many years of satisfactory
performance under normal household use. Presto pledges to the original owner that should there
be any defects in material or workmanship during the first year after purchase, we will repair or
replace it at our option. Our pledge does not apply to damage caused by shipping. To obtain service
under the warranty, call our Consumer Service Department at 1-800-877-0441. If unable to resolve
the problem, you will be instructed to send your PRESTO
®
appliance to the Presto Factory Service
Department for a quality inspection; shipping costs will be your responsibility. When returning
an appliance, please include a description of the problem and indicate the date the appliance was
purchased.
We want you to obtain maximum enjoyment from using this PRESTO
®
appliance and ask that
you read and follow the instructions enclosed. Failure to follow instructions, damage caused by
improper replacement parts, abuse, misuse, or neglect will void this pledge. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. This is
Presto’s personal pledge to you and is being made in place of all other express warranties.
NATIONAl PRESTO INDUSTRIES, INC.
Eau Claire, WI 54703-3703
Form 72-959B