6
Form 72-977A
Consumer Service Information
If you have any questions regarding the operation of your Presto
appliance or need parts for your appliance, contact us by
any of these methods:
• Call 1-800-877-0441
weekdays 8:00 AM to 4:30 PM (Central Time)
• Email us at our website www.GoPresto.com
• Write:
NATIONAL PRESTO INDUSTRIES, INC.
Consumer Service Department
3925 North Hastings Way, Eau Claire, WI 54703-3703
When contacting the Consumer Service Department, please indicate the model number and the date code for the rice
cooker. These numbers can be found on the bottom of the rice cooker base.
Please record this information:
Model Number _________________ Date Code ______________ Date Purchased ___________________________
Inquiries will be answered promptly by email, telephone, or letter. When emailing or writing, please include a phone
number and a time when you can be reached during weekdays if possible.
Any maintenance required for this product, other than normal household care and cleaning, should be performed by our
Factory Service Department. Be sure to indicate date of purchase and a description of defect when sending an appliance
for repair.
Send appliances for repair to:
CANTON SALES AND STORAGE COMPANY
Presto Factory Service Department
555 Matthews Dr., Canton, MS 39046-0529
The Presto Factory Service Department is equipped to service all PRESTO
appliances and supply genuine PRESTO
parts.
Genuine PRESTO
replacement parts are manufactured to the same exacting quality standards as PRESTO
appliances
and are engineered specifically to function properly with its appliances. Presto can only guarantee the quality and
performance of genuine PRESTO
parts. “Look-alikes” might not be of the same quality or function in the same manner.
To ensure that you are buying genuine PRESTO
replacement parts, look for the PRESTO
trademark.
PRESTO
limited warranty
This quality PRESTO
appliance is designed and built to provide many years of
satisfactory performance under normal household use. Presto pledges to the original
owner that should there be any defects in material or workmanship during the first year
after purchase, we will repair or replace it at our option. Our pledge does not apply to
damage caused by shipping. To obtain service under the warranty, return this PRESTO
appliance, shipping prepaid, to the Presto Factory Service Department. When returning a
product, please include a description of the defect and indicate the date the appliance was
purchased.
We want you to obtain maximum enjoyment from using this PRESTO
appliance and
ask that you read and follow the instructions enclosed. Failure to follow instructions,
damage caused by improper replacement parts, abuse or misuse will void this pledge.
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state. This is Presto’s personal pledge to you and is being made in place
of all other express warranties.
NATIONAl PRESTO INDUSTRIES, INC.
Eau Claire, WI 54703-3703
