9
PRESTIGIO P575 / PRESTIGIO P595
ENG
The power button does not disconnect the monitor from the mains.
The only way to isolate the monitor completely from the mains supply is to unplug the mains
cable.
Troubleshooting
If your monitor is not functioning properly, you may be able to solve the problem by fol-lowing the suggestions below:
Problem
Possible solution
Blank screen
If the power LED is not lit, push the Soft power switch or check the AC cord to turn the
monitor on. If the display unit is powered through the computer, check that the
computer is switched on.
The PC might be in standby mode. Push one of the keyboard keys. Check that
the keyboard is properly con-nected to the computer.
Check that the signal cable connector is properly connected and that the connection
pins are not bent or damaged. If the connector is loose, tighten the connector’s screws.
Error message:
Check that the power cable is correctly connected to the display unit and to the power
Video mode not supported
outlet.
The display does not enter power
Check the resolution and the frequency on the video port of your computer.
management mode
Compare these values with the data in the Preset Timing Table.
Color defects
The video signal from the computer does not comply with VESA DPMS standard.
Either the computer or the graphics adapter is not using the VESA DPMS power
management function.
Size, position, shape or
Check that the signal cable connector is properly connected and that the connection
quality unsatisfactory
pins are not bent or damaged. Try another color temperature.
Duplicated images
Adjust the picture characteristics as described in the section OSD Adjustment.
Image is not stable
A problem with your graphics adapter or display unit. Contact your service
representative.
Check that the display resolution and frequency from your PC or graphic adapter is an
available mode for your monitor. In your PC, you can check through Control panel,
Display, Settings.
If the setting is not correct, use your computer utility program to change the display
settings.
Message : No signal
Check that the signal cabel connector is properly connected and that the connection
pins are not bent or damaged.
If the connector is loose, tighten the connector’s screws. Check that the computer is
switched on.
To enter a power saving mode. You can reactivate the system by pressing any key or
moving the mouse.
The power LED is a red color
LED Indicator can be orange color on changeing of video mode or Input Signal
(D-sub/DVI).
Check the Resolution and the frequency on the video part of your computer. Compare
these values with the data in the Preset Timing Table.
