Incorrect characters appear on the screen.
• Make sure that the operating system or programs are installed correctly.
No sound can be heard from the speaker even when the volume is turned up.
• Make sure that:
- The Mute function is off.
- The combo audio jack is not being used.
- Speakers are selected as the playback device.
Your tablet shuts down before the battery status icon shows it is empty.
•Recharge the battery.
Your battery seems to over heat.
• You might be using a charger that was not intended for use with your tablet. Make sure you
always use the authentic accessory shipped with your tablet.
Your tablet is not charging.
• If the battery is completely flat, it might take several minutes of precharge (up to 5 minutes in
some cases) before the charging icon is displayed on the screen.
The Microsoft® Windows operating system does not start.
• For details, see “Recovery system” chapter.
Failure to restore system partition to factory default.
• The system partition (e.g. the partition size or the drive capacity of C) has been modified. Pls
connect with the official service center for support.
Your tablet does not respond.
• To turn off your tablet, press and hold the Power button for seven seconds or more. If the
tablet still does not respond, remove the power adapter.
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USER MANUAL
PMP1011MG4GBK
