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Quick Start Guide
Prestigio MultiBoard
9. Troubleshooting
Treat problems according to the information given in the table below� If
problems still persist, call your dealer for service�
The problems described below are not always caused by malfunctions�
Check the MultiBoard again before having the MultiBoard serviced�
Problem
Possible solution
Remote control
out of order
•
Check whether there is an object between remote control and
MultiBoard receiver�
•
Check whether the batteries polarities in remote control are right�
•
Check whether the batteries are drained�
The unit
shuts down
automatically
•
Sleeping mode setting�
•
Check whether there is a sudden power failure�
•
Check for signal to system and control�
PC mode
Out of signal
•
Check display setting�
•
Check the resolution�
•
Adjust the Hs & Vs (synchronization) in the menu�
Background
streaking
•
Choose auto adjustment�
•
Adjust clock and phase�
False color
•
Check the VGA�
•
Setup the chroma, brightness and contrast�
Unsupport
format
•
Choose auto adjustment�
•
Setup the clock and phase�
Touch Function
Touch function
void
•
Check driver is installed correctly�
•
Reinstall the driver�
Not allow to
touch
•
Check the settings and set it again�
•
Reinstall the driver�
•
Check whether the touch pen is working properly�
Video not working properly
No picture/No
sound
•
Check POWER status�
•
Check the signal cable�
•
Check the internal PC�
Picture trembles
•
Check the signal cable�
•
Check if there are other electronics interrupting the signal�
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