Section 10 Troubleshooting Guide
If result is higher or lower than expected, or does not
agree with how you feel, follow these steps:
1. Turn Test Strip over and check the Color Spot to
see if enough blood was applied
(see Sec. 1)
.
• If entire area of Color Spot is fully developed,
go to Step 2.
• If entire area of Color Spot is not fully
developed (not enough blood), or if Color Spot
appears “wet” (too much blood), go to Step 5.
2. Check to see that vial of Strips or Control has
NOT expired.
3. Check to see that the Meter Code matches Code
printed on vial of Test Strips being used. Change
Meter Code if needed.
4. Clean Meter Test Window
(see Sec. 7)
. After
cleaning, carefully replace Test Strip Platform
and perform Standard Strip test.
5. Repeat blood test with new Strip. Follow all
instructions exactly
(see Sec. 4)
. After applying
blood to Test Spot, turn Strip over and check
Color Spot before inserting Strip into Meter
(see
Step 1)
. If second test result is higher or lower
than expected, go to Step 6.
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