TROUBLESHOOTING
• The LED should light when the furnace blower is running.
• Both lamps use the same multivoltage ballast.
If the LED does not light: 1. Check to be sure there is power to the unit.
2. Be sure lamp connectors are fastened securely.
3. If the LED still does not light, replace lamp(s).
4. If still not operating, replace ballast.
Note: Standard off-the-shelf lamps are not compatible with this unit. Use of improper lamps will void warranty.
WARRANTY
All electronic components carry a lifetime warranty to the original homeowner. In addition there is a four-year
warranty from the date of installation for any subsequent owner. We reserve the right to send replacement parts
or to replace the unit at our discretion. This warranty does not cover labor, improper installation or abuse. Use of
any lamp other than a genuine PremierOne lamp designed for this device will void the warranty.
The original lamp is warranted for a period of two years. This warranty does not cover broken lamps due to
shipping, installation or handling. All returns are routed through your wholesaler and must be approved and
accompanied by an RGA#. Please call PremierOne Products, Inc. at 800-982-1840 and we will guide you through
the return procedure.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
MAINTENANCE
This maintenance schedule is only a guideline, determined by average conditions. Actual conditions will dictate
the frequency of cleaning and/or replacement of lamps. Do not touch the glass portion of the lamps with bare
hands because oils from the hands can cause “hot spots” which reduce lamp life. Handle either by the end caps or
use a soft cloth. If you accidentally touch a lamp, clean it using a soft cloth dampened with rubbing alcohol.
CLEANING THE LAMPS - Recommended interval: 12 months (Follow the procedure below)
Replacement lamps are available through your HVAC contractor.
REPLACING THE LAMPS - Recommended interval: 24 months. (Follow procedure below excluding #6.)
Note: Standard off-the-shelf lamps are not compatible with this unit. Use of improper lamps will void warranty.
1. Unplug the power cord from the outlet, or disconnect power to the unit.
2. Remove the cover from the unit by removing the top and bottom retaining nuts using a 11/32 size nut driver. Do
not remove the Oxidation Control knob.
(It helps to rotate the control knob to the center position before removing cover.)
3. Unplug the lamp from each lamp connector.
4. Remove lamp holders using a 11/32 size nut driver (Figure A).
5. Remove each lamp by grasping the end cap and extract carefully.
6. Using a soft cloth moistened with rubbing alcohol, wipe down each lamp. If there is a large build-up of dust
particles, you may wish to use a can of air first. Always handle lamps by end caps.
7. Slide one lamp back into lamp opening. Reinstall lamp holder.
8. Repeat step 7 for second lamp.
9. Plug each lamp into the corresponding lamp connector.
10. Replace cover and align the oxidation control knob with the adjustment linkage by gently turning the knob
until linkage clicks into place. Secure cover using the two retaining nuts.
11. Plug power cord back into outlet, or restore power to unit.
For Technical Support Call (800)982-1840 www.premieroneproducts.com ©2016
