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Technical support
If you have any questions not covered in this manual, you can contact our Tuact Support Team
at: [email protected].
When the Transceiver or Mouse is recognized by the software, a highlighted logo will show up,
it is ready to upgrade.
Select the firmware source and press the “Upgrade” button to load firmware and write into the
hardware.
There are two sources to get firmware:
Manufacture:
Connect your PC to the Internet to get firmware from factory.
The Setup software will list all available firmware in the pull down list.
Local file:
Upgrade from firmware file saved on your PC.
If you want to save the firmware onto your local PC as a copy, press the button.
Important Note:
While the upgrade is in progress, DO NOT disconnect the Transceiver or Mouse from PC.
DO NOT close the Setup Software or turn off the PC, interrupting the firmware code program-
ming will cause the Transceiver or Mouse stop working or become damaged.
Summary of Contents for VENOM X4
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