PD6700 Field-Mount Loop-Powered Process Meter
Instruction Manual
20
Troubleshooting
Due to the many features and functions of the meter, it’s possible that the setup of the meter does not agree with
what an operator expects to see. If the meter is not working as expected, refer to the
Diagnostics
menu and consult
the recommendations described below.
Troubleshooting Tips
Symptom
Check/Action
No display or faint display
Check input signal connections.
Perform hard reset by shorting S+ and S- terminals.
Rate display unsteady
Increase filter setting in
Advanced
menu.
Meter displays error message during
calibration (
Span
eRROR
)
Check signal connections.
Verify minimum input span requirements.
Meter flashes 99999 or -9999
Check input signal is within scaled range of 99999 and -9999.
Display stuck displaying
MAXIMUM
or
MINIMUM
Press
Menu
to exit Max/Min display readings.
Display response is too slow
Check filter setting to see if it can be lowered to
LO
or
OFF
.
If the display locks up or the meter does not
respond at all
Perform hard reset by shorting S+ and S- terminals.
Backlight does not appear.
Backlight is intended for viewing assistance in dim lighting conditions.
It may not be noticeable under good lighting conditions.
Check connections as shown in
Figure 5. Connections with Loop-
Figure 6. Connections with Externally-Powered
SafeTouch buttons do not respond
Service menu was selected, or mechanical button was pushed.
The SafeTouch buttons will be re-enabled automatically
60 seconds
after the last button push.
If slide switch on connector board is in Lock position, switch to Unlock.
Sunlight can interfere with the sensors. It is recommended to shield the
window from sunlight while operating the buttons by standing so as to
block direct sunlight.
Other symptoms not described above
Call Technical Support for assistance.
